Charlie & Franks Group is a growing hospitality business operating premium cafés, corporate catering services and large-scale events across Sydney.We are seeking an experienced and passionate Café Manager to lead our café catering operations across our St Leonards location.
This is a hands‐on leadership role suited to someone who thrives in a fast‐paced environment, enjoys developing teams, and is passionate about delivering exceptional customer experiences.Working closely with senior management, you will oversee daily operations, drive team performance, maintain service standards, and contribute to the continued growth of the business.Charlie & Franks - Cafes, Catering + EventsSt Leonards, NSWFull-Time Position$85'000 - $90'000 Per Annum + SuperLead One of Sydney's Most Exciting Café OperationsWhy Join Charlie & Franks?
No night shifts, No public holiday work - (Closed 2 weeks at Christmas)All meals provided during shiftsFull-time permanent positionOpportunity to lead established and growing café / catering operationsCareer progression opportunities within a growing hospitality groupSupportive leadership team and positive workplace cultureExposure to cafés, corporate catering and eventsAbout the RoleAs Café Manager, you will be responsible for the overall performance of your café including operations, customer service, team leadership and financial outcomes.Key ResponsibilitiesManage day-to-day store operationsLead,



train and develop a team of approximately 6–10 staffDeliver exceptional customer service and guest experiencesMaintain food, beverage and presentation standardsManage rosters, labour costs and productivity targetsConduct stocktakes and oversee inventory managementMonitor ordering and supplier requirementsDrive sales performance and customer engagement initiativesManage catering order coordination and customer enquiriesEnsure compliance with food safety, workplace health and safety requirementsComplete operational reporting and administrative dutiesResolve customer feedback professionally and efficientlyAbout YouTo be successful in this role, you will have:Minimum 2 years' experience in a Café Manager, Restaurant Manager or Assistant Manager roleStrong leadership and people management skillsExperience managing labour costs, stock control and operational budgetsExcellent communication and organisational skillsAbility to work in a fast‐paced hospitality environmentStrong problem‐solving skills and a proactive attitudeCurrent RSA CertificateFull working rights in AustraliaReliable transport and flexibility to work in St Leonards locationAbout Charlie & FranksCharlie & Franks Group operates premium cafés, corporate catering services and event catering throughout Sydney.
We are passionate about quality food, exceptional customer service and creating great workplace experiences for both our customers and our team.As our business continues to grow, we are looking for leaders who want to grow with us and play an significant role in shaping the future of the company.
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📌 Café Manager – St Leonards (North Shore) (New South Wales)
🏢 Charlie & Franks
📍 New South Wales