Lead.
Inspire.
Grow with Coach.At Coach, we're known for crafting beautiful products, delivering exceptional customer experiences, and empowering our teams to thrive.
We are seeking a passionate and results-driven Assistant Store Manager to join our team at Essendon DFO, supporting the Store Manager in driving store performance, leading a high-performing team, and bringing the Coach brand to life every day.About the RoleAs Assistant Store Manager, you will play a key role in delivering an elevated customer experience while supporting all aspects of store operations.
You will lead from the front, inspire your team to achieve sales goals, and foster a positive and inclusive culture that reflects the Coach brand.This is an exciting opportunity for an experienced retail leader looking to further develop their management career within a globally recognised luxury retail brand.Key ResponsibilitiesSupport the Store Manager in achieving sales, KPI, and profitability targetsDeliver exceptional customer experiences and champion Coach's luxury service standardsLead, coach, and develop team members to maximise performance and engagementDrive clienteling initiatives and build long-term customer relationshipsAssist with recruitment, onboarding, training, and succession planningSupport inventory management, visual merchandising,



and store presentation standardsEnsure operational excellence, compliance, and loss prevention practices are maintainedAct as Store Manager in their absence, confidently overseeing daily operationsAbout YouYou are a motivated retail leader who thrives in a quick-paced customer-focused environment.To be successful, you will have:Previous experience in an Assistant Store Manager, Supervisor, or Team Leader roleProven ability to drive sales performance and achieve KPIsStrong coaching and people leadership skillsA passion for delivering exceptional customer serviceExperience working in premium, fashion, luxury, or lifestyle retail environments is highly regardedExcellent communication, organisation, and problem-solving capabilitiesTuesday to Saturday rosterWhat We OfferCompetitive salary package plus incentivesGenerous employee discounts across Coach and Kate SpadeCareer development and progression opportunities within a global organisationOngoing training and leadership development programsA supportive, collaborative, and inclusive team cultureThe opportunity to represent one of the world's most iconic luxury brandsIf you're passionate about luxury retail, developing people, and delivering exceptional customer experiences, we'd love to hear from you.
#J-*****-Ljbffr

📌 Assistant Store Manager | Coach | Essendon Dfo (Melbourne)
🏢 Tapestry
📍 Melbourne