Automall Aspley is one of Brisbane's leading automotive destinations, bringing together a range of trusted vehicle brands and services in one convenient location.
Our team is passionate about delivering an outstanding customer experience and building lasting relationships with our customers.Due to continued growth, we are seeking a motivated and customer-focused Service Advisor to join our high-performing Aftersales team.About the RoleAs the first point of contact for our service customers, you will play a critical role in creating a seamless and professional experience from vehicle drop-off through to collection.Key responsibilities include:Welcoming customers and understanding their servicing requirementsProviding accurate service recommendations and quotationsLiaising with technicians to ensure efficient workflow and communicationKeeping customers informed on vehicle progress and any additional work requiredCoordinating vehicle pick-up and explaining completed workManaging bookings, invoices and service documentationBuilding strong customer relationships that encourage repeat businessThis is a fast-paced role suited to someone who thrives on delivering exceptional customer service and enjoys being part of a collaborative team.About YouTo be successful in this role,



you will bring:Previous experience as a Service Advisor or in a customer-facing automotive roleExceptional communication and interpersonal skillsStrong organisational and time management abilitiesThe ability to manage multiple priorities in a busy environmentA professional presentation and positive attitudeStrong computer skills and attention to detailA commitment to delivering an outstanding customer experienceA current and valid driver's licenceExperience with multiple automotive brands will be highly regarded but is not essential.Why Join Automall AspleyAt Automall Aspley, you'll join a supportive team workplace where customer service excellence and teamwork are genuinely valued.
With multiple brands operating within the dealership, you'll enjoy variety, exposure to different products, and opportunities to expand your automotive knowledge.Unlock exclusive discounts that support your health and wellbeing—from fitness memberships to insurance savings.Access confidential support through our Employee Assistance Program, ensuring your peace of mind.Enjoy flexible salary packaging options, including novated leasing for your next vehicle.Take advantage of special pricing when purchasing your next car.
Plus ongoing savings on servicing.You'll have access to ongoing training, development opportunities and clear career pathways across a diverse automotive business.
As part of the largest and most admired automotive network in Australia, you'll be well positioned to grow your career and achieve your professional goals.
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📌 Service Advisor (Brisbane)
🏢 Eagers Automotive
📍 Brisbane