QLD, Gympie Aquatic Recreation Centre - Gympie ****Free facility accessEmployed position with ongoing mentoring opportunitiesFuture growth opportunities within Belgravia LeisureThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!
About the RoleOur Customer Service Officers put the customer at the centre of everything we do by providing the right information the first time every time.
Our passionate team members are the face of the centre and provide existing centre users with an excellent experience whilst being responsible for helping prospective members join the facility on ongoing memberships.Key AccountabilitiesProvide exceptional guest experience in person and over the phone to existing and prospective members and guestsProvide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systemsConduct tours of the centre with the outcome to turn a prospective member to an ongoing subscriptionProcess memberships and data entry in line with company processes and policyPossess a current and informed knowledge of all centre services and activitiesApply sound cash handling principles and use of Point of Sale (POS) systemsTo demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R ValuesAbout YouWith a flair and ability to positively influence and negotiate win-win outcomes,



you lead by example.You have experience working in a team to achieve collective and individual targets.
You possess strong communication skills and can build rapport and positive relationships with a diverse range of people.You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.The successful candidate must be available to work weekends.The CompanyBelgravia Parks Resorts and Operations (BPRO) is a part of the larger Belgravia Group and is the fastest growing health and leisure organisation in Australia with more than 250 locations around Australia.BelgraviaPRO is a dynamic management services company specialising in the operation of tourism properties, ranging from campgrounds to large-scale tourist parks.
We also offer Park Manager training through our successful Registered Training Organisation (RTO).
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.We are committed to providing a child safe workplace.
Please refer to our child safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.
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📌 Customer Service Officer (Queensland)
🏢 Belgravia Health & Leisure Group
📍 Queensland