Technology Manager, AI Platforms & Operations
Location: Sydney, HybridJob Type: 2 Year Fixed Term Contract
Join one of NSW's leading universities and shape the future of AI
Our client, one of the leading universities in New South Wales, is seeking an experienced Technology Manager to lead the delivery, operations, and governance of a rapidly expanding AI ecosystem across a large and complex enterprise workplace.
This is a strategic leadership role responsible for AI platforms, GenAI operations, technology delivery, and service performance.
You'll lead a team of AI specialists and delivery partners while helping define how AI is governed, adopted, and scaled across the organisation.
What you'll be accountable for
Own the AI platform strategy, operations, and roadmap across Microsoft and AWS environments
Lead AI technology delivery teams to build secure, scalable, and reliable AI solutions
Drive GenAIOps and LLMOps capabilities, including observability, evaluation, monitoring, and lifecycle management
Establish operational excellence through SLAs, SLOs, incident management, and service performance reporting
Provide trusted advice to senior leaders on AI investment, architecture, risk, and adoption opportunities
Partner with Product and Architecture leaders to prioritise and deliver enterprise AI initiatives
Embed Responsible AI, security, privacy, and governance standards across AI services




Develop organisational AI capability through leadership, mentoring, and stakeholder engagement
What we're looking for
Proven experience leading AI, ML, data, or emerging technology teams within a large, complex organisation
Experience working within higher education is highly regarded, with candidates from government or other large enterprise environments also encouraged to apply
Strong knowledge of Azure AI, Azure OpenAI, Copilot, Power Platform, AWS Bedrock, API Management, and related cloud technologies
Experience managing enterprise platforms with accountability for availability, performance, risk, and service delivery
Demonstrated success translating strategic objectives into technology roadmaps and measurable business outcomes
Exceptional stakeholder management skills with the ability to influence senior executives and business leaders
Experience taking AI initiatives from proof of concept through to enterprise scale
Why this opportunity?
This is a rare opportunity to join one of NSW's leading universities and play a key role in shaping its AI strategy.
You'll influence executive decision making, lead a growing AI capability, and help deliver technology that will transform how one of Australia's largest and most respected institutions operates for years to come.
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📌 Ai Technology Manager (New South Wales)
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📍 New South Wales