Full time, PermanentOurclient is a national professional services organisation providing careertransition, training and outplacement services to large corporate ASX listed clients.About the roleAsHead of Technology, you will be part of the leadership team.
You will be themain point of contact for Technology and IT subject matter expert for theorganisation and related group companies and will be responsible for helping theleadership team take the right IT decisions for the company.
This role lies inthe main group holding company that oversees the IT across the 4 differentcompanies owned by the group.Youwill be main conduit between with the leadership team, suppliers and MSP tooversee technology operation.
You will drive the use of technology to driveorganisation wide strategic IT improvements and outcomes.
You will responsible forbudgeting, planning pipeline of projects and systems implementations.We arelooking for a tech sparkle who loves technology- someone who is strategic but curiousabout recent and wide variety of technologies, someone who likes to occasionally getinvolved in basic troubleshooting or PowerApp automation or Power BI implementationjust for the fun.
The organisation uses alot external vendors including managed service provider, software vendors, teclovendors, etc.
You will work along with and provide training and mentorship or othersincluding data analyst, software PM but you will be only IT person in theorganisation thus you might occasionally provide urgent end user support to leadershipteam or users if required.CulturalRequirements: You MUST have:Peoples person who thrives on relationshipwith others and helping othersHumble and polite and wanting to contribute tothe cultureResponsibilitiesReportingto the Chief Financial Officer, youwill be responsible to:Develop andimplement the company's ICT strategy in alignment with business goals andobjectives.Oversee theoperation, maintenance, and security of all hardware,



software and networkingsystems.Manage all IToperations, support services, and risks to ensure a positive participant,client and employee experience.Supportstrategic growth plans including managing the implementation and integration ofnew and existing systemsProvideadvice and recommendations to the leadership group around technology strategy,governance and information securityResearchabout new technologies in the market and recommend the leadership team aboutnew technologiesManage andmaintain the ICT Budget making cost-effective decisions regarding technologyprocurement and investment.Developand continue development of the technology roadmap and prepare business casesand cost / benefit analysis of new initiativesEvaluate andrecommend ICT solutions that enhance efficiency, security, productivity andcompetitiveness.Drive digital and technology transformationacross the business, ensuring strong project governance, effective changemanagement, software development delivery and uptakeImplement systems, processes and proceduresto protect the company wide information and data securityEstablish andenforce IT policies, processes and security standards to safeguard data andinformation assets.Develop andmaintain data back-ups, disaster recovery plans and procedures to ensurebusiness continuity.
(or overseeMSP implementation)Manage therelationship with the Managed Services Provider and recommend changes wherenecessary.Manage theimplementation and integration of new systems and processes.Ensure theavailability and reliability of IT infrastructure, including servers,



networksand data storage with the ultimate aim being to move as many services andsystems as possible to the cloud.Contributeto tender preparation and respond to client's tender's information security questionnairesManageall IT operation, support services and risk to ensure a robust IT environmentStay up todate with the latest trends and advancements in technology and recommend theiradoption where appropriate.Train andmentor staff on technology best practices, security protocols and effectivesystem usage.At timesprovide onsite technical support and troubleshooting for employees, consultantsand candidates.Experienceand Qualification: You MUST have:Passionate about technology and technologiespotential to improve stakeholders / clients experience and drive growthExposure to strategic planning and executionand in the development of technology road-mapsExceptional stakeholder management experienceProven track record of successful leadershipwith cross functional teams and business unitsProven experience to manage end-to-endtechnology environments including infrastructure, projects, SaaS softwares,application, vendors, and serviceAdvanced knowledge of computing software andequipment, general knowledge of computing network, database, programming logic,data modelling and processes.Knowledge of ITIL methodology, Projectmanagement, IT governance and budgetingA degree in technology and qualification inProject management will be highly regardedPrevious experience of budgeting, financialmanagement, financial reportingExperience developing business case andpresenting business cases to executive teamExperience with Python and MYOB Exo shall behighly regardedPrevious experience as IT Manager or Head ofIT shall be highly regardingAbility to provide remote supportWhat is On Offer:Good Base salary + superFull-time role in Melbourne CBDGreat cultureWork flexibility
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📌 Head Of Technology & It Manager (Melbourne)
🏢 Appentency Recruitment Services
📍 Melbourne