Front of House Manager Trofeo Estate – Dromana, Mornington Peninsula - Permanent, full-time
Trofeo Estate is seeking an experienced and passionate Front of House Manager to lead our Front of House restaurant and Events teams in the Food and Beverage department.
Set amongst 50 acres of scenic vineyards and housed in a beautifully restored ****s building, Trofeo Estate specialises in terracotta-aged wines (Amphora) and are proudly one of the largest producers of terracotta wines in the southern hemisphere and operate a restaurant, cellar door and a busy calendar of events and private functions.
About the Role
You will take full ownership of front‐of‐house operations across our Restaurant and Events, including our casual outdoor dining offers.
This leadership role combines guest‐facing excellence with commercial accountability: you will manage daily operations, drive sales and service KPIs, lead recruitment and training, and work closely with the kitchen and cellar teams to create memorable dining and wine experiences that reflect the quality and character of Trofeo Estate.
Key Responsibilities
Lead, coach and support the Front of House team, including recruitment, onboarding, rostering and ongoing development, to create a positive and high-performing workplace culture.
Deliver exceptional guest experiences by overseeing bookings, floor plans, service flow and guest interactions, while confidently resolving feedback and ensuring every visit feels welcoming and memorable.
Manage and execute weddings, functions and special events, coordinating staffing, logistics and service delivery to ensure seamless experiences from start to finish.
Drive business performance and wine engagement by monitoring sales, labour and service standards,



while encouraging the team to confidently promote Trofeo Estate's wines and guest experiences.
Oversee daily FOH operations, including POS management, cash handling, stock control, reporting, presentation standards and maintaining a clean, professional environment.
Work closely with kitchen teams to uphold compliance and continuous improvement, ensuring smooth service, strong communication, food safety, RSA requirements and consistently high standards across all guest touchpoints.
About You
Proven experience as a Front of House Manager, Restaurant Manager or similar senior hospitality role.
Strong commercial focus with experience managing sales, labour and service KPIs.
Confident leader who can motivate, mentor and develop a team.
Experienced in rostering and managing a large pool of casual staff.
Excellent communication, organisational and problem‐solving skills.
Strong food and beverage knowledge and premium wine knowledge; winery experience is highly desirable.
Up‐to‐date RSA and Food Handlers certificates.
Experience with restaurant software systems (e.g., OpenTable, SevenRooms or similar) is highly advantageous.
Comfortable working varied hours across Thursday–Monday with guest‐facing leadership on peak service days.
A genuine passion for hospitality, quality and heritage
What we offer.
Full-time permanent role with consecutive days off
Staff meals on shift, employee discounts, friends and family benefits
Excellent Culture, team and working environment.
An Opportunity to bring your experience and to make this role your own.
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If you are passionate about hospitality, thrive in a leadership role and want to be part of a unique winery restaurant that values quality, heritage and a genuine passion for hospitality, we would love to hear from you.
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📌 Front Of House Manager (Victoria)
🏢 Trofeo Estate
📍 Victoria