We have an exciting opportunity for a Gaming Attendant to join the team at the Grand Hotel in Frankstonon a casualbasis.
If you enjoy working in a fast-paced hospitality environment, providing outstanding customer experiences, and being part of a supportive team, this could be the perfect role for you.
As a Gaming Attendant, you'll help create a welcoming and enjoyable atmosphere for our guests while delivering exceptional service and maintaining presentation, compliance and responsible gaming standards at all times.
The Grand Hotel is located in Frankston, the gateway to the Mornington Peninsula.
Featuring a family friendly bistro, great service and a relaxed atmosphere, making it the perfect dining experience for all to enjoy.
About Us
Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 17 pubs, clubs and hospitality venues across Victoria.
Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities.
What You'll Be Doing
Delivering outstanding customer service with a friendly and professional approach
Creating a welcoming, safe and enjoyable gaming environment
Handling cash and operating tills accurately and efficiently
Supporting venue promotions and loyalty program enquiries
Responding to customer concerns professionally and escalating where required
Maintaining the cleanliness, presentation and ambience of the gaming room




Supporting responsible gambling practices and providing information when required
What We're Looking For
Great energy and a positive, can-do attitude
A passion for customer service and creating memorable guest experiences
Strong communication skills and a collaborative, team-first approach
The ability to thrive in a fast-paced environment
Strong attention to detail and organisational skills
Previous gaming or hospitality experience is highly regarded
Responsible Service of Alcohol (RSA) certification
Responsible Service of Gambling (RSG) Certificates
Current Gaming Licence
Do Food Safely certification, or willingness to obtain
A Role That Keeps You Moving
This is a fast-paced, hands-on role that may involve standing for extended periods, handling cash transactions, and working across a rotating roster including nights, weekends and public holidays
Why Join PLG?
Competitive hourly rates
Adaptable shifts that work around your life - whether you're studying, balancing other work, or need time for personal commitments
On-the-job training and opportunities to build your skills
A supportive team environment that values connection and wellbeing
Free onsite parking
To learn more about us, visit:
Pegasus Leisure Group values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.
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📌 Gaming Attendant (Victoria)
🏢 Pegasus Leisure Group
📍 Victoria