At 818 Dental, our patients aren't just appointments on a schedule.
They're people we genuinely care about.
That's why we're looking for a friendly, compassionate and customer-focused Dental Receptionist to join our team.
If you love connecting with people, thrive in a busy environment, and enjoy making someone's day a little brighter, we'd love to hear from you.
This isn't just a reception role.
You'll be the warm smile that welcomes patients, the calm voice that puts them at ease, and an important part of a team that's passionate about delivering exceptional care.
About Us
818 Dental is a modern, thriving 8-chair dental practice where people come first.
We believe great dentistry starts with great relationships, and we've built a supportive culture where both our patients and our team feel valued, respected and cared for.
As part of the National Dental Care network, you'll enjoy the best of both worlds: the close-knit feel of a local practice, backed by one of Australia's largest and most respected dental groups.
With access to the latest technology, ongoing professional development and a network of almost 1,000 dental professionals nationwide, this is a fantastic opportunity to build a long-term career in a supportive and progressive environment.
Why You'll Love Working With Us
We're committed to creating a workplace where our team genuinely enjoys coming to work.
Some of the perks include:
Regular team social events and celebrations
Ongoing in-house training and development opportunities
Italian coffee machine for the coffee lovers
Contemporary practice with advanced digital technology including:
3D scanners
Dedicated photography room
Dental4Windows (D4W) software
Supportive leaders and a collaborative team culture




Opportunities to grow your career within National Dental Care's national network
About the Role
As our Dental Receptionist, you'll play a vital role in creating an exceptional patient experience from the moment a patient contacts the practice.
Your responsibilities will include:
Welcoming patients and creating a positive first impression
Managing appointments and patient enquiries
Coordinating treatment bookings and patient communications
Processing payments and maintaining accurate records
Supporting clinicians and the broader practice team
Helping ensure the smooth day-to-day operation of the practice
You'll be someone who enjoys building relationships, stays calm under pressure and takes pride in delivering outstanding customer service.
About You
We're looking for someone who genuinely loves working with people.
You'll ideally have:
Previous experience in a dental or healthcare environment
Knowledge of HICAPS, Medicare and DVA claiming
Exceptional communication and interpersonal skills
Strong organisational skills and attention to detail
Sound computer skills, including Microsoft Office
Experience using Dental4Windows (D4W) will be highly regarded
A professional, polished and approachable manner
A positive attitude and willingness to learn
Most importantly, you're someone who:
Loves helping people and creating positive experiences
Is empathetic, friendly and approachable
Works well as part of a team and enjoys supporting others
Takes pride in being reliable, organised and professional
Makes people feel welcome, cared for and valued
Ready to Join Our Team?
If you're looking for a workplace where you'll be appreciated not just for what you do, but for who you are, we'd love to meet you.
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📌 Dental Receptionist (Victoria)
🏢 National Dental Care
📍 Victoria