Customer Service and Administration OfficerNSW Stoma Ltd – Sydney NSWNo experience required1d ago , from Illawarra Mercury Job BoardNSW Stoma Pty Ltd is a not-for-profit organisation dedicated to the support of members who have undergone surgery resulting in aColostomy, Ileostomy, Urostomy / Ileal Conduit or other external pouch procedure.
We are a non-Government, self-help organization, tasked with distributing stoma and related products on behalf of the Department of Health.As a registered charity our primary focus is to support our members by:Supplying our members with essential products to manage their stomaraising the standard of care and wellbeing for all ostomatesproviding information, education, encouragement and emotional support through our website, journal and our regional and urban information & education daysfunding a free clinic for members with our Stoma Nurserepresenting ostomates and advocating on their behalf to the government, both federal and state.Additional assistance to members as required.Reporting line: Deputy Manager and General ManagerLocation: Unit 5, 7-29 Bridge Rd, Stanmore NSW ****Duties include:Front line Customer service duties including monitoring and answering emails,



answering phone calls from members and Stomal Therapy Nurses and front desk reception dutiesProcessing customer orders using dedicated softwareLiaising with suppliers and members as required re availability of goodsProcessing member payments and following up with members re: outstanding paymentsAssisting in the warehouse including picking & dispatching ordersAssisting in other duties as requiredMaintaining the office workplace including keeping the area clean and tidy at all times.This is an entry level position and full training will be provided.Prerequisites:Good computer literacyProficiency using MS office suite inc outlook, word and excelExcellent attention to detailAbility to work well in a teamAbility to work with minimal supervisionQuick learnerAbility to prioritise tasks while working to competing deadlinesReliable and punctualCompulsory successful police checkGreat team environmentSalary Packaging availableTraining & professional development opportunities providedSalary Range: working under the Clerks Private Sector Award – salary commensurate with experience
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📌 Customer Service And Administration Officer (New South Wales)
🏢 NSW Stoma
📍 New South Wales