Experienced Medical ReceptionistPermanent Part-Time / Casual
Alfa Medical & Skin ClinicCairns North QLD
Alfa Medical & Skin Clinic is seeking an experienced Medical Receptionist to join our friendly and professional team.
We are looking for a reliable, organised, and patient-focused individual who has previous experience working in a medical practice environment.
This role is ideal for someone who enjoys working in a busy general practice, providing excellent patient service, and supporting doctors, nurses, and the wider practice team.
About the RoleThe successful applicant will be responsible for providing high-quality reception and administrative support, ensuring smooth daily operations and an excellent patient experience.
Key Responsibilities
Greeting and assisting patients in a professional and welcoming manner.
Managing appointments, recalls, and patient enquiries.
Answering incoming phone calls and handling patient requests efficiently.
Processing Medicare, DVA, private billing, and EFTPOS payments.
Managing referrals, incoming correspondence, and medical documents.
Maintaining accurate patient information and confidentiality.
Supporting doctors and nurses with administrative tasks.
Using medical software systems efficiently.
Following practice policies, privacy requirements, and accreditation standards.
Essential Criteria




Previous experience as a Medical Receptionist in a general practice setting.
Strong knowledge of Medicare billing and general practice workflows.
Excellent communication and customer service skills.
Ability to multitask and remain calm in a busy environment.
High attention to detail and accuracy.
Professional presentation and a positive attitude.
Ability to work independently and as part of a team.
Desirable Skills
Experience with Best Practice software.
Experience with Healthengine, online bookings, recalls, and reminders.
Knowledge of general practice accreditation requirements.
Experience assisting with chronic disease management and preventive health administration.
What We Offer
Permanent Part-Time or Casual employment opportunities.
Supportive and friendly team environment.
Modern general practice setting.
Competitive remuneration based on experience.
Opportunity for ongoing professional development.
How to ApplyPlease submit your:
Cover letter outlining your medical reception experience
Current résumé
Two qualified referees
Applications can be emailed to (******).
Only shortlisted candidates will be contacted.
Alfa Medical & Skin Clinic is committed to providing high-quality healthcare and a positive workplace culture.

📌 Medical Receptionist (Queensland)
🏢 Medical
📍 Queensland