Senior Project Officer Based in Newcastle, or flexible across any of our NSW offices Employment type – Temporary till 31 December **** Salary: Clerk Grade 9/10, $ 129,464 - $ 142,665 per annum + superannuation Your role Homes NSW brings together the housing and homelessness functions of the Department of Communities and Justice.
We lead the delivery of more social and affordable housing, work to break the cycle of homelessness, and provide quality public housing to more than 262,000 tenants across NSW.
You will lead a team of subject matter experts who manage complex, high priority maintenance enquiries escalated from the call centre.
When matters are too complex for frontline teams, your team drives resolution, ensuring the best outcomes for tenants through effective contractor liaison, process improvements, and operational decision making.
What you'll do Lead a team of maintenance SMEs handling complex, escalated enquiries in a high volume, high priority environment.
Oversee building maintenance, liaise with contractors, and implement process improvements to deliver tenant focused outcomes.
Pivot team priorities based on workload, operational risk, and strategic objectives.
Contribute to Asset Maintenance budgets, forecasts, reporting, and projects to strengthen service delivery and system capability.
Analyse contractor performance, monitor trends, identify risks, and provide high level operational insights.
Manage projects including planning, resources, budgets, and reporting.
Build team capability across business intelligence, financial management, and maintenance systems.
What we're looking for Proven experience leading specialist teams within building maintenance or asset management.
Strong understanding of building repair and maintenance processes, with the ability to lead technical SMEs.
Experience in high volume, high priority maintenance environments.
Demonstrated experience in financial budgeting, forecasting, and executive level reporting.
Excellent stakeholder engagement, project management, and prioritisation skills.




Strong technical ability and aptitude for quickly learning and using complex maintenance management and tracking systems.
Adaptable and outcomes driven leadership style Download the role description.
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To apply directly via the DCJ Careers site click here.
Search for the job and click the 'Apply now' button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work workplace Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on Working for us.
We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!




Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role: In 500 words or less, describe a time you led a team to resolve complex building maintenance issues to achieve positive outcomes.
Applications close Wdensday 11 March at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Gavin Wilton ****** If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on ************ or via ****** Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role.
We look forward to receiving your application.
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📌 Senior Project Officer (Victoria)
🏢 the original
📍 Victoria