Junior Customer Support & AdministrationLighton Electrics is an electrical services business with almost 40 years' experience.
We are small, tight-knit team with a vision and ambition to continue our growth.We're looking for someone who can help lighten the load of our very hands-on MD and current office supportThis is a full time role offering long-term stability and a supportive team environment - So if this sounds good to you.It's important to us that we find the right person – a proactive, switched-on communicator who will make sure everything continues to tick along with all the I's dotted and T's crossed while everyone is out with our clients.You will love this role if you have the skills, drive and experience to be a central part of a small company and really take ownership of the 3 functions of the role:Taking great care of our customers with a "We Care" attitudeOffice management and adminWhat we offer:Real tight knit teamFun and dynamic service business,



with a respect for learning and growthAll the training and continued support to hit the ground running and learn the ropes of this roleYou will be responsible for:Providing amazing customer service over phone and email in support of our current office staff (our clients will be the first to tell you how high their expectations are – and we absolutely deliver).
Office management: Being part of the team that makes sure the office runs like a well-oiled machine.Processing the team's work orders for approvalLooking after and managing the schedule for the teamPopulating QuotesOrganising and allocating stockMust havesSolution focused 'can do' approachA true 'customer first' mindsetExcellent spoken and written communication skillsAbility to work autonomously and as part of a teamBe able to follow work processesProficiency in Microsoft suiteAttributes that will make you successful in this roleTask-focused / drivenApproachable, chatty, friendly demeanourNaturally organisedCognitive flexibility and attentional controlHumility and opennessWe value our team and hold high expectations for what we deliver to our clients.
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📌 Junior Customer Support & Administration (Victoria)
🏢 Lighton Electrics
📍 Victoria