Executive OfficerClerk Grade: *****Annual Salary Range: $149,739 - $173,174 plus superannuationEmployment Type: Ongoing, Full-timeLocation: The Department of
Customer Service is looking for an enthusiastic and team-oriented individual to
support the Executive Director of Customer Data and Insights (CDI) and Chief
Data Officer to deliver smooth coordination of business operations across the Branch.This position involves
working in a fast-paced environment, with opportunities to grow and develop
within a supportive and collaborative team.
The right applicant will be
proactive, organised, with the ability to work both independently and as part
of a team.CDI brings together all of government behavioural and
customer insights, advanced analytics and service improvement capabilities to
help government deliver better outcomes for the people and communities of NSW.
BenefitsFantastic ongoing clerk grade ***** opportunityGenuinely flexible working arrangementsWellbeing programs and resources availableExcellent career development and learning development opportunitiesOur benefits include: Our flexible working policyDiscounted Gym Memberships and Employee Assistance ProgramsAnnual Leave Loading, development opportunities, training and much more!
About UsThis is an
exciting opportunity to work in the CDI branch.
This role sits in The Office of
the Executive Director team, which plays a central role in coordinating branch
priorities and decision-making across CDI.Reporting directly to the Executive
Director, the Executive Officer will provide strategic advice and operational
support to the Executive Director.The role will be on point to coordinate
branch priorities, manage workflows, and providing oversight and support to
operations across procurement, finance and business activities to ensure
consistent and high-quality delivery of priorities.Understand
more about the Department of Customer Service – hereYour
responsibilities will include:Reviewing high priority requests and coordinating input from the executive leadership team,



ensuring timely follow-up and consolidated input.Leading and supporting the business coordination team that enables procurement, finance and support services across the BranchLeading process enhancement initiatives across the branch, identifying opportunities to streamline systems and improve operational consistencySupporting strategic decision-making by developing high-quality executive presentation packs, briefing notes and branch communicationsDeliver and present clear reporting and insights to senior leadershipProviding financial and procurement oversight and revenue reporting to support leadership visibility of branch performance Acting as a centralised contact for the branch, providing reliable and consistent advice and support.About you:A highly organised operator who can manage high volumes of requests, and synthesise information into concise and timely responsesA calm and structured multitasker who can balance competing priorities in a fast-paced setting and use sound judgement to prioritise and meet key deadlinesA supportive team leader who provides clear direction, sets priorities and creates an workplace for people to grow and succeedA proactive problem solver who can identify opportunities to improve processes and drive more effective, consistent ways of workingA strong writer and storyteller who can translate complex information into clear, high-quality briefing notes, packs and communicationsA solid coordinator who can bring together inputs from Directors and stakeholders to develop clear, aligned and professional leadership presentationsA skilled relationship builder who can work across leadership and teams to keep everyone aligned, informed and moving in the same directionIf you want to be part of this forward thinking,
innovative team that thrive in challenging the status quo, we would love to
hear from you!




What we need from you:To start your journey towards becoming the Executive
Officer, please click on the link below and attach your resume (max 5 pages)
and cover letter (max 1 page).
In your cover letter please share your motivation
for applying for this position and your relevant skills.Please note candidates invited to interview will be required to complete additional assessmentsA talent pool may be created from this
recruitment process to fill future ongoing and temporary opportunities.
Salary Grade *****, with the base salary for this role starting
at $****** base plus superannuationClick Here to access the Role Description.
For enquiries relating to recruitment please
contact Meg Rapley via ****** the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Tuesday 9 June **** at 9:59am Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.Belong in our diverse and inclusive
workplace The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact ****** or ************.For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process

📌 Executive Officer (Victoria)
🏢 Nsw Government
📍 Victoria