About the role
Better Built Sheds is seeking a detail-oriented and organised Administration Assistant to join our team in Mackay, Queensland.
This is a full-time position based in office at our Mackay QLD **** location.
As Administration Assistant, you will be the backbone of our office operations, providing essential support to ensure our business runs smoothly and efficiently.
This role is crucial to maintaining our high standards of customer service and operational excellence across all departments.
What you'll be doing
Managing general administrative tasks including filing, data entry, and record keeping, maintaining organised office systems
Answering phones and directing calls to appropriate staff members, whilst providing professional customer service
Processing correspondence, emails and documents with accuracy and attention to detail
Scheduling appointments, meetings and coordinating calendars for multiple team members
Preparing and formatting business documents, reports and presentations as required
Maintaining inventory of office supplies and placing orders when stock levels are low
Supporting the finance team with invoicing, billing and basic bookkeeping tasks
Liaising with external organisations, customers and suppliers to facilitate business operations
Assisting with general office maintenance and ensuring the workspace remains clean, safe and welcoming
Supporting other departments with ad-hoc administrative duties to ensure operational efficiency
What we're looking for
Proven experience working in an administrative role, ideally within a manufacturing or trades environment
Proficiency in Microsoft Office applications, particularly Excel and Word
Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines




Excellent written and verbal communication skills with professional telephone etiquette
Meticulous attention to detail and accuracy when handling records and documentation
Ability to work independently and as part of a collaborative team
Customer service experience and a professional, courteous manner
Reliable, punctual and committed to maintaining high standards
Basic numeracy skills and familiarity with bookkeeping processes are advantageous
A current driver's licence is preferred
What we offer
At Better Built Sheds, we value our employees and are committed to creating a supportive workplace where you can thrive.
We offer competitive remuneration, a friendly and inclusive team environment, and the opportunity to grow your skills within an established, respected local business.
We provide ongoing training and professional development opportunities to support your career progression.
Our team enjoys a collaborative atmosphere where your contributions are recognised and valued.
About us
Better Built Sheds is a leading provider of quality sheds and outdoor structures in the Mackay region.
With a solid reputation for craftsmanship and customer service, we have built our business on reliability, innovation and community values.
We are proud to serve Mackay and surrounding areas, offering a diverse range of products and solutions to meet our customers' needs.
Our committed team shares a passion for delivering excellence in everything we do.
Apply now
If you are an organised, detail-minded professional looking for a rewarding administrative role with a respected local business, we would love to hear from you.
Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team.

📌 Administration Assistant (Queensland)
🏢 Better Built Sheds
📍 Queensland