Not every management role changes someone's life.
This one genuinely can.
The Pole Room is one of Melbourne's leading pole and aerial fitness communities, and we're looking for a people-focused, highly organised Studio Operations Manager to help lead and grow our studio community.
This is far more than a reception or administration role.
You'll be responsible for creating an exceptional student experience, supporting instructors, managing memberships and sales enquiries, overseeing day-to-day operations and helping build a community that people genuinely love being part of.
If you love working with people, thrive in fast-paced environments, enjoy leadership and are passionate about creating meaningful experiences, we'd love to hear from you.
About Us
The Pole Room Narre Warren and Rowville are vibrant, community-focused fitness studios that specialise in pole and aerial fitness.
For many of our students, this is much more than exercise.
It's where they've found confidence they never knew they had, made lifelong friendships, discovered a love of movement and finally found somewhere they belong.
People don't stay because of the poles.
They stay because of the experience.
Because they're greeted by name.
Because someone notices when they've had a tough week.
Because the whole room celebrates when they finally land the trick they've been chasing.
That's the kind of community we're building.
And that's what you'll help lead every day.
About The Role
As Studio Operations Manager, you will oversee the day-to-day running of the studio and act as the heart of our community.
No two weeks are the same.
Some days you'll be:




Supporting and engaging with students
Managing sales enquiries and memberships
Organising events and community initiatives
Supporting instructors and maintaining studio culture
Reviewing numbers and identifying opportunities for growth
Improving systems and operational processes
Ensuring the studio remains welcoming, organised and running smoothly
This is a highly rewarding role with the opportunity to genuinely impact people's lives.
Key Responsibilities
Student Experience & Community
Studio Operations
Team Support
About You
You may be the perfect fit if you:
Have previous management or leadership experience
Have sales and customer service experience
Are highly organised and proactive
Enjoy building relationships with people
Are confident making decisions and taking ownership
Can balance empathy with accountability
Love creating exceptional experiences for others
Most importantly:
Because this role isn't simply about running classes on time.
It's about ensuring every person who walks through our doors feels welcomed, supported and valued.
What You'll Receive
Competitive hourly rate
Performance bonus opportunities
Direct mentoring and support from the business owner
Genuine opportunity to shape the future of the studios
Flexible and autonomous working setting
A fun, supportive and rewarding workplace
The opportunity to make a real difference in people's lives
Experience in any of the following industries would be highly regarded:
Fitness & Wellness, Facility Management, Sales.
Previous pole or aerial experience is not required.
#J-*****-Ljbffr

📌 Studio Manager (Victoria)
🏢 The Pole Room Narre Warren
📍 Victoria