Pinnacle Hardware is seeking a driven and hands-on Warehouse Manager to lead the day-to-day operations of our Victorian Distribution Centre.
This opportunity would suit an experienced Warehouse Manager, Operations Supervisor or high-performing warehouse leader who is ready to take the next step in their career and manage a larger, fast-paced operation.
You will lead a warehouse team of more than 40 employees across two shifts through a structure of supervisors, team leaders and other direct reports.
While you will be accountable for the overall site performance, this is a hands-on role with the majority of your time spent on the warehouse floor, balanced with office-based planning, reporting and team management responsibilities.
You will be visible and active within the warehouse, supporting your leaders, monitoring workflow, resolving operational issues and ensuring daily priorities are delivered safely, accurately and on time.
A key part of the role will be ensuring warehouse processes, procedures and standard work instructions are consistently followed, regularly reviewed and updated and employees are trained.
You will work closely with the National Warehouse Manager to identify improvement opportunities and implement practical changes that strengthen safety, productivity, inventory accuracy and overall customer service.
You will also manage and support a range of operational projects, including warehouse layout improvements, equipment implementation, capacity expansion, process changes and continuous improvement initiatives.
You will be expected to take ownership of these projects from planning through to implementation while continuing to maintain control of the daily operation.
This role offers a solid career opportunity for a capable warehouse leader to take ownership of a large operation,



lead an established team and drive practical improvements across the site.
Key Responsibilities
Manage the day-to-day operation of the Victorian Distribution Centre.
Lead a team of more than 40 employees through supervisors, team leaders and direct reports.
Maintain a visible presence on the warehouse floor and provide hands‐on operational leadership.
Ensure daily inbound, outbound, replenishment, picking, checking and inventory activities are completed safely, accurately and on time.
Monitor workloads throughout the day and allocate labour and resources to meet operational priorities.
Ensure warehouse processes, procedures and work instructions are followed consistently.
Review, update and improve operational procedures to support a best‐in‐class warehouse operation.
Coach, mentor and support supervisors, team leaders and warehouse employees.
Manage employee performance, attendance and day‐to‐day people matters.
Ensure customer orders are dispatched accurately and within required service timeframes.
Investigate and resolve operational issues, stock discrepancies and service concerns.
Manage operational projects from planning through to implementation.
Support warehouse layout, racking, equipment, capacity and process improvement projects.
Maintain high standards of safety, housekeeping and warehouse presentation.




Conduct regular safety observations and ensure compliance with company policies and WHS requirements.
Assist with recruitment, onboarding, training and development of employees.
Work closely with Procurement, Customer Service, Transport and other internal departments.
Monitor warehouse KPIs, including productivity, inventory accuracy, quality and safety.
Plan and complete stocktakes, cycle counts and inventory control activities.
Ensure warehouse equipment is used safely and maintenance requirements are reported promptly.
About You
To be successful in this role, you will have:
Experience leading warehouse teams through supervisors or team leaders.
A hands‐on leadership style and willingness to be actively involved in daily warehouse operations with equal ability to review spreadsheets, reports and WMS systems.
Strong knowledge of receiving, put‐away, replenishment, picking, dispatch and inventory control.
Experience reviewing and improving warehouse processes and procedures.
The ability to manage operational projects while maintaining daily performance.
Strong people leadership, coaching and performance management skills.
Excellent organisational, communication and problem‐solving skills.
Experience using Warehouse Management Systems, ERP systems and Microsoft Office and Business Central.
A sound understanding of workplace health and safety requirements.
A current forklift licence is preferred.
Due to the large number of applications, only shortlisted candidates will be contacted.
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📌 Warehouse Manager (Victoria)
🏢 Pinnacle Hardware
📍 Victoria