Join the **** Association of the Year and drive our membership growth programs!
The Australasian Institute of Mining and Metallurgy (AusIMM) is seeking a dynamic and experienced Membership Manager.
The Membership Manager drives recruitment, retention and engagement strategies for robust membership growth.
Responsible for the end-to-end member journey, the role ensures AusIMM meets its objectives for new member growth while ensuring targeted retention levels and maintaining member satisfaction.
This role is pivotal in growing our membership base and achieving revenue targets for the organisation.Key responsibilities and activities include:Membership Recruitment and RetentionLead the implementation of the membership growth strategy.Develop and implement effective retention programs.Develop and implement acquisition campaigns tailored to different membership segments.Ensure robust processes for membership renewal programs and promotionalcampaigns are in place.Member Support and EngagementLiaise closely with the member services team on day-to-day member servicing.Develop and implement a high-quality current member onboarding program.Build and maintain solid relationships with volunteer leaders and committees.Identify and implement membership process improvements.Leadership and ManagementTrack performance against targets including preparing regular reports for executivemanagement and Board.Monitor and manage budgets to ensure revenue and expenditure targets are met.Analyse data to gain insights.Provide guidance and training to the team on handling member issues.About You:You will have sound experience as a Membership Manager and demonstrated success in developing and implementing membership growth and retention campaigns, preferably in an association setting.




We are looking for a motivated and confident individual who is excited by driving growth.You will have:A minimum five years' experience in a membership management role, ideally within an association environment.Proven track record in developing and implementing successful membership campaigns that have led to growth in acquisition and retention.Well developed knowledge of B2C sales and marketing and how these can be used to achieve growth targets.Strong analytical skills with the ability to measure and evaluate membership metrics and use insights for continuous improvement and reporting.Understanding of membership database management systems.Highly regarded skills:Experience in a professional associationExperience working with the mining sector or another highly technical sectorAbout Us:AusIMM is the peak body for professionals in the resources industry, proudly named the **** Association of the Year.
We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.Here's a snapshot of what we currently offer our team:Hybrid work environmentLearning and development opportunitiesGifted annual leave over the Christmas/New Year periodWellness initiatives, including a comprehensive Employee Assistance ProgramAusIMM is committed to an equal, diverse and inclusive workplace.
We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.Applications are open to those with full working rights in Australia.
Please note that only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Membership Manager (Melbourne)
🏢 AusIMM
📍 Melbourne