About IMDEXAt IMDEX, we create technology that efficiently and sustainably unlocks the Earth's value.
Our technologies and products allow smarter and safer decisions for people, assets and the earth.
Through innovation and curiosity, we continue to find new ways to improve accuracy and efficiency in mining in a more sustainable way.
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The Opportunity
We're looking for a Product Owner to join our Software Development team in Perth, playing a key role in managing HUB-IQ, an established IMDEX product supporting customer exploration and mining workflows.
This is an exciting opportunity for someone who enjoys balancing customer needs, product priorities and operational excellence.
In this role, you'll work closely with Product Management, Engineering, Customer Care, Operations and other internal stakeholders to ensure HUB-IQ continues to deliver a stable, reliable and valuable experience for customers as IMDEX introduces new digital capabilities.
You'll be responsible for understanding, assessing and prioritising product requirements, customer-raised enhancement requests, support escalations, backlog items and defects.
You'll help ensure the right work is prioritised at the right time, with clear consideration of customer impact, business value, operational needs, risk, effort and supportability.
You'll also play an important role in supporting product continuity, release readiness, stakeholder communication and transition planning where required, as HUB-IQ continues to evolve within IMDEX's broader digital strategy.
Key Responsibilities
In this role, you will:
Own, maintain and prioritise the HUB-IQ product backlog in alignment with product strategy, customer needs, operational priorities and supportability.
Triage and prioritise defects, support escalations, enhancement requests and product improvements based on customer impact, business value, risk,



effort and operational considerations.
Work closely with Engineering to define clear requirements, acceptance criteria and release priorities for agreed HUB-IQ changes.
Support development activities that improve HUB-IQ stability, usability and supportability, including changes that reduce manual effort or ongoing support burden for the HUB-IQ team.
Collaborate with Product Management, Engineering, Customer Care, Operations and other product teams to support aligned planning, dependency management and continuity between HUB-IQ and new digital capabilities.
Maintain visibility of known issues, workarounds, product constraints and customer-impacting risks.
Support release planning, release readiness and communication of HUB-IQ product changes to relevant stakeholders.
Ensure Customer Care, Operations and relevant teams have the product information they need to support HUB-IQ customers.
Qualifications & Experience:
Relevant qualification in Product, Business, Engineering, Geology, Computer Science or another related discipline, or equivalent practical experience.
Experience in a Product Owner, Business Analyst, Project Manager, Customer Care, Operations or similar customer-facing role, preferably within a software, digital product, exploration, mining technology or technology-enabled environment.
Experience working with customers, internal stakeholders or operational teams to understand needs, issues and workflow impacts.
Experience working with software development teams and/or Agile delivery methodologies.




Experience contributing to product backlogs, requirements, acceptance criteria, support escalations, defect triage or delivery priorities.
Excellent communication skills and stakeholder management skills, with the ability to engage both technical and non-technical stakeholders.
Customer-focused mindset with the ability to balance customer needs, operational priorities, supportability and product strategy.
Ability to manage multiple priorities and deliver high-quality work.
At IMDEX - we do things differently
IMDEX is a unique blend of technology and mining.
Our people have contrasting and complementary skills which drive innovation, adaptability, and holistic problem solving.
We offer our global talent:
A culture of care – we care and look out for our people by fostering an inclusive and respectful working environment.
Game changing work – we give you autonomy and provide flexibility that harnesses your strengths and individuality.
Opportunities to grow – we want you to grow and expand your thinking and provide transparent career pathways so you can see where you can go next.
Empowerment by purpose – to be close to the solution and change the face of mining forever.
Ability to build strong connections within a global business – you will have the opportunity to collaborate with people from all over the world.
IMDEX is an Equal Opportunity Employer committed to employing a diverse workforce and providing a workplace of respect and inclusiveness.
We place great emphasis on ensuring our company is a safe, high performing and welcoming workplace.
The information submitted during the recruitment process will be stored and processed as per IMDEX Limited Privacy Policy found at
Agency calls and candidates will not be considered.
Shortlisting starts immediately.

📌 Product Owner - Hub Iq (Perth)
🏢 Imdex
📍 Perth