At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world’s leading brands to deliver smarter, safer and more efficient supply chains.

We’re looking for a hands-on, people-focused Service Centre Manager to lead our Altona plant operation- driving performance across safety, service, quality and cost.

The Opportunity

Reporting to the Regional Operations Director - VIC, TAS & SA, you’ll take ownership of a high-volume, multi-shift production site, leading a workforce of 60+ employees. This is a role for a practical, well-rounded leader who can balance frontline engagement with operational strategy and continuous improvement.

Key Responsibilities

- Lead and embed a strong Zero Harm safety culture across the site
- Manage and develop a large, multi-shift workforce
- Deliver operational performance across safety, quality, service and cost
- Drive continuous improvement initiatives and best practice processes
- Partner closely with customers, sales and internal stakeholders
- Manage budgets, production planning and cost control
- Lead employee relations, engagement and workforce planning
- Ensure compliance with all safety,



environmental and legislative standards
- Support capital investment planning and equipment optimisation

About You

You’re a hands-on operations leader who thrives in fast-paced industrial environments and knows how to get the best out of people and processes.

You will bring:

- A trade qualification or engineering background (highly regarded)
- Proven experience managing multi-shift operations in manufacturing, logistics or similar
- Leadership experience with large, diverse teams (50+ employees)
- Strong people leadership capability, including IR/ER exposure
- Commercial understanding of budgets, forecasting and cost management
- An all-rounder mindset - comfortable on the floor, in the office, and influencing stakeholders
- Strong communication and stakeholder engagement skills

Why Join CHEP?

- Work for a global leader in supply chain solutions with a strong sustainability focus
- Lead a critical, high-impact operation in a key Melbourne site
- Be part of a culture built on safety, respect and continuous improvement
- Access real opportunities for growth opportunities and development

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