Join a well-established and highly regarded organisation that specialises in assisting corporations recovering outstanding contributions and levies. Known for its qualified approach, strong client relationships and commitment to achieving positive outcomes, this organisation has built a reputation for delivering high-quality debt recovery services with integrity, care and expertise.
Due to a recent retirement, an exciting prospect has become available for a Debt Recovery Officer to join this close-knit and supportive team. Working closely with an experienced team member, you will play a vital role in guiding matters through the debt recovery process while building positive relationships with clients, debtors and external stakeholders.
About the Role
Reporting to the Manager, you will be responsible for:
Assisting in the delivery of high-quality debt recovery services
Provide guidance, education and support to clients
Managing and maintaining payment arrangements
Building and maintaining robust working relationships with internal and external stakeholders, including third-party agencies
Managing client, debtor and agency communications, ensuring timely responses and accurate record-keeping.




Liaising with Body Corporate Managers regarding payment and recovery arrangements
Responding to client and third-party information requests
Maintaining up-to-date knowledge of relevant legislation and industry requirements
Ensure all legislative and compliance obligations are met
Skills and Experience
To be successful in this role, you will bring previous experience in debt collection, debt recovery or credit control, together with a customer-focused approach and the ability to build rapport with a diverse range of people. A Certificate III in Financial Services will be highly regarded.
You will also possess:
High-level proficiency in Word, Excel, PowerPoint and Outlook
Strong negotiation and influencing skills and ability to educate and guide others
Excellent attention to detail and a commitment to producing accurate, consistent and high-quality work
Proactive approach to problem solving, with a focus on achieving practical outcomes.
Exceptional written & verbal communication skills
Ability to work autonomously while contributing positively to a small team environment
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📌 Accounts Recovery Officer Brisbane
🏢 Blackman Recruitment
📍 Brisbane