Health and Aged Care Professionals – Macquarie Park NSW
Casual/Temporary
2mo ago , from Health and Aged Care Professionals
Benefits
Two immediate opportunities available
Global healthcare industry leader
Contract through December
High-performing team-oriented team
Macquarie Park location
About the Company
Our client is a globally recognised healthcare and medical technology organisation supporting customers across hospitals, clinics, pharmacies and healthcare providers worldwide.
With a strong reputation for innovation, quality and customer service excellence, the business continues to invest in its people, systems and operational capabilities.
About the Prospect
Reporting to the Customer Service Manager, you will support the Vision Care division in a high-volume Customer Service environment.
You will manage inbound customer enquiries, process orders, coordinate returns and credits,



provide stock updates and work closely with warehouse, distribution and supply chain teams.
This role plays a critical part in maintaining customer satisfaction and ensuring products are delivered accurately and on time.
Duties
Process customer orders and resolve queries
Manage high volume inbound customer calls
Coordinate returns and credits
Track customer deliveries and provide stock updates
Liaise with couriers and manage order fulfilment activities
Maintain accurate customer records
Skills and Experience
SAP order processing
Customer service experience
High-volume call handling
Culture
An inclusive, team focused workplace that empowers innovation, values diverse perspectives and delivers better outcomes for patients.
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📌 Customer Service Representative Sydney
🏢 Health and Aged Care Professionals
📍 Sydney