ASIO is seeking a Customer Engagement Officer to join the current TS-PA Vetting Authority.
You will handle customer interactions via phone and written channels, build relationships and deliver memorable service, at AE4-6 levels with opportunities to mentor and shape processes for the years ahead.
Robust communication, accuracy and resilience are essential; you will partner with stakeholders and contribute to service level goals while maintaining security and confidentiality.
J-*-Ljbffr