Helloworld Travel Revesby are seeking an experienced travel consultant to join our team on a casual part-time basis. The ideal candidate will have a minimum of 2 years retail travel experience combined with a great personality. We are looking for someone who understands and can demonstrate a genuine care for the customer experience by providing exception service together with a high level of attention to detail and the ability to work as part of a small team but also independently without supervision.
The applicant should have a good knowledge of all facets of retail travel with particular product knowledge and sales experience in cruising (both ocean & river), air & land packages and escorted touring. The applicant should be able to provide examples of when they've delivered superior customer service and demonstrate their ability to 'close the sale'. Strong written & verbal communication skills are essential.
Sound experience using Galileo and Crosscheck Travel is highly desirable otherwise applicant needs to be willing and able to learn quickly and complete training in a timely manner.
This role is based on site in Revesby, NSW. Our trading hours are Monday to Friday 9am - 5pm.
In the role of travel consultant you will manage travel arrangements, provide expert travel advice, deliver outstanding customer service, and ensure a seamless travel planning experience for clients. A passion for travel and keeping informed about the latest travel trends and products in order to offer customised travel solutions is essential.
Along with a competitive salary and incentive program, you'll have the opportunity to participate in educational famil trips and industry training.
Qualifications
- Certificate 3 in Travel & Tourism
- Min. 2 years previous experience as a retail travel consultant
- Strong Customer Service skills to engage effectively with clients
- Attention to detail, organisational skills, and ability to handle multiple client requests
- Knowledge of the travel industry and relevant booking systems is preferred.
- Flexibility to work in a fast-paced workplace and collaborate with team members
If this sounds like the perfect job for you, we'd love to meet you.