MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders.Please note that this is a Day time prospect with rostered shifts as below, with work across weekdays and weekends.
Training Week - 8am- 4pm
Week 1 - 05:30am to 1.30pm OR 6am to 2pm (based on portfolio)
Week 2 - 10am to 6pm
What does the role involve?
Work as part of a team
Proven ability to cope under pressure
Think on your feet
Good knowledge and use of Microsoft applications
Desirable - Background in administration/Call Centre/Rostering or similar.
About you




You are task driven and a self-motivated qualified who is comfortable to handle service delivery under pressure and within time constraints.
We need
Demonstrated experience in rostering, administration, or contact centre
Highly developed communication and interpersonal skills
Skilled phone manner
Full Australian Working Rights
Willing to undergo a National Police Check
Willing to work from our Parramatta office for the first few weeks for training
Australian citizens as some of our clients are government clients
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📌 Rostering Coordinators Day Shifts New South Wales
🏢 Mss Security
📍 New South Wales