Customer Support Operations Lead (City of Sydney)

Customer Support Operations Lead (City of Sydney)

07 Aug
|
SEEK
|
City of Sydney

07 Aug

SEEK

City of Sydney

SEEK Pass is seeking an Operations Manager (Customer Support) to lead the day-to-day operations and the ongoing evolution of SEEK Pass Customer Support as we scale. You will ensure reliable service delivery, coach the team, and set explicit expectations for performance and quality.

You will shape strategy using customer feedback, data and emerging tech, driving improvements in AI, automation and tooling to boost quality, efficiency and growth across SEEK Pass operations.

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📌 Customer Support Operations Lead (City of Sydney)
🏢 SEEK
📍 City of Sydney

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