Talent Flow is seeking a ServiceNow Business Analyst / Business Process Consultant (ITSM & CSM) to bridge business and technical teams in a multi-module ServiceNow implementation within the utilities sector.
You will lead discovery, re-engineer business processes, and promote out-of-the-box ServiceNow capabilities to transform service delivery for internal teams and customers. Robust communication and hands-on configuration are essential for success.
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📌 ServiceNow BA: ITSM & CSM Process Transformation (City of Parramatta Council)
🏢 Talent Flow
📍 City of Parramatta Council
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