Customer Service Representative / Administration OfficerLooking for a role where you're genuinely valued and can grow with a local business?
BDP Plumbing is a locally owned and operated plumbing company based in Maitland, servicing residential customers across Maitland, Newcastle and the Hunter Valley.
We're a growing business that takes pride in delivering quality workmanship and excellent customer service, and we're looking for the right person to become part of our team.About the RoleWe're looking for a friendly and organised Customer Service Representative / Administration Office to join our team.This is a full time role where you'll be answering customer calls, booking jobs, helping with admin and keeping everything running smoothly behind the scenes.
If you enjoy helping people, staying organised and want to be part of a supportive team,



we'd love to hear from you.Your day-to-day will include:Answering incoming calls and customer enquiriesResponding to emails and messagesUpdating customers throughout the dayGeneral administration and invoicing supportKeeping customer information up to dateSupporting the team where neededWe're looking for someone who:Is friendly and confident on the phoneHas valuable organisation and communication skillsCan work well in a busy environmentHas a positive attitude and takes pride in their workPrevious customer service or administration experience is preferred, but not essential, along with use of Servicem8 job management system.
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📌 Customer Service Representative / Administration Officer New South Wales (Australia)
🏢 BDP Plumbing
📍 Australia