The Mission To Seafarers: Port of Townsville – Townsville QLDThe Casual Shop Assistant is responsible for providing friendly and welcoming customer service while supporting the day-to-day operations of the shop.
This role ensures customers have a positive experience and that transactions are processed accurately and efficiently.
The position also contributes to maintaining a clean, organised and inviting retail workplace.Key ResponsibilitiesHospitality & Customer ServiceGreet customers warmly and respectfullyAssist customers with product enquiries and purchasesFoster a welcoming, inclusive and culturally sensitive environmentSales & TransactionsOperate the Point of Sale (POS) system (training provided)Process cash and EFTPOS transactions accuratelyIssue receipts and follow shop proceduresAssist with end-of-shift cash reconciliation (if required)Shop PresentationMaintain a clean,



tidy and organised shop spaceRestock shelves and assist with merchandising displaysMonitor stock levels and report shortages to the Duty ManagerFollow basic Workplace Health and Safety practicesKey AttributesFriendly, patient, and compassionate natureRespectful of diverse cultures, backgrounds, and faithsHonest and reliable when handling moneyComfortable engaging with people from around the worldWillingness to learn POS systems and shop proceduresTeam-oriented with the ability to work independentlyCategoryCommunity ServicesCommitmentRegular - more than 6 monthsType Of WorkFood Preparation & Service,Retail & Sales,Time Required4 hour shifts either to or to afternoon or eveningsTrainingOn-the-job training provided
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📌 Volunteer Shop Assistant Townsville
🏢 The Mission To Seafarers Port of Townsville
📍 Townsville