3mo ago , from Momentum Consulting Group Pty LtdOur client, a global leader in Computers and Information Technology, is seeking experienced Warehouse & Customer Support Administrators to join their team at their Homebush site.Close to public transportCompetitive hourly rateOngoing training and developmentOpportunity for long-term, ongoing employmentFuture relocation to Kemps Creek in About the RoleThis is a dynamic, customer-focused role combining warehouse coordination, order management, and administrative support.
You will be responsible for:Managing the end-to-end purchase order process, including order checking, backorder reviews, amendments, and pricing validationCoordinating customer deliveries and catalogue requirementsGenerating reports and providing timely information to customersProcessing customer claims, including returns, courier queries, and overcharge investigationsMaintaining and updating the online pricing catalogueSupporting store openings and closure notificationsProviding administrative support to the sales team as requiredWorking closely with internal teams to achieve business targetsLiaising with customers regarding product roadmaps, transitions,



and updatesResponding to customer enquiries (orders, product information, stock availability, deliveries, invoices, etc.)Managing and escalating customer issues where necessaryProviding occasional reception reliefBuilding and maintaining robust relationships with assigned customersDelivering training to customers and internal staff on systems and processesCoordinating delivery requirements with freight partnersResolving delivery issues in a timely mannerSupporting the delivery and return process for evaluation productsReviewing reports and ensuring timely shipment of ordersAbout YouTo be successful in this role, you will have:Previous administrative experience in a rapid-paced environmentAdvanced Microsoft Excel skillsStrong attention to detail and problem-solving abilityAvailability to work full-time, 5 days per week on an ongoing basisExcellent communication and customer service skillsMomentum is committed to providing equal employment prospects for all and fostering a diverse and inclusive workforce.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
J-*-Ljbffr

📌 Sales Support Consultant New South Wales
🏢 Momentum Consulting
📍 New South Wales