Brisbane Airport Hotels Group – Brisbane QLD
Pullman Brisbane Airport is seeking a passionate and hands-on F&B; Duty Manager to support the daily operations of our restaurant, bar, room service and conferencing outlets.
Reporting to the Restaurant & Bar Manager, you will lead service delivery while coaching and developing team members to deliver exceptional guest experiences and uphold brand standards.
About The Role
Lead daily Food & Beverage operations across multiple outlets.
Coach, train and mentor team members during service.
Conduct pre-shift briefings focused on service, product knowledge, safety and team performance.
Support onboarding, training programs and ongoing staff development.
Ensure exceptional guest service and effective resolution of guest feedback.
Drive upselling and revenue opportunities through team coaching.
Maintain compliance with RSA, food safety, WH&S; and hotel policies.
Monitor service standards, outlet presentation and operational efficiency.
Train staff on POS systems,
procedures and service standards.
About You
Previous experience in a hospitality supervisory or management role.
Solid leadership and people development skills.
Passion for delivering outstanding customer service.
Excellent communication and team-building abilities.
Sound knowledge of restaurant, bar and conference operations.
Current RSA certification.
Flexible availability, including evenings, weekends and public holidays.
Why Join Us?
Career growth and development opportunities.
Supportive and collaborative team culture.
Ongoing training and leadership development.
Employee perks and hotel discounts.
Opportunity to make a genuine impact on guest and team success.
If you're an enthusiastic hospitality qualified who enjoys leading teams, developing people and creating memorable guest experiences, we'd love to hear from you.
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