Position Title: Customer Service RepresentativeEmployment Type: Full-Time, PermanentJob SummaryPosition Title: Customer Service RepresentativeClassification: Sales / Customer ServiceSalary: Competitive SalaryEmployment Type: Full time, PermanentLocation: Pinkenba, QLDAbout the RoleWe are seeking an experienced and customer-focused Customer Service Representative to support order management for reseller channel customers.
You will manage customer enquiries, process orders, and work closely with internal teams to ensure a smooth and efficient service experience.Key ResponsibilitiesProcess and schedule customer orders to maximise inventory and warehouse efficiencyManage customer enquiries, escalations, and complaints via phone and emailBuild rapport and maintain positive customer relationshipsCollaborate with internal sales, warehouse,



and inventory teamsAssist with continuous improvement projects and service optimisationAbout YouLocated in or near PinkenbaMinimum 2 years' experience in a similar customer service roleAdvanced Microsoft Office skills (essential)Experience with SAP (highly desirable)Ability to work full time onsite (Mon-Fri, 8:00am-4:30pm)RequirementsFull and unrestricted Australian working rights (no sponsorship offered)Valid National Police CheckSuccessful completion of pre-employment medicalWhy You'll Love Working HereCompetitive salary + super14 weeks primary carer parental leaveAnnual pay reviewDiscounts on health insurance, gym memberships, Qantas Lounge, novated leasing and trade benefitsCareer development and training opportunitiesModern office technologyFree onsite parkingFree onsite physiotherapyAbout the CompanyOur client is a global manufacturer with operations in more than 90 countries and over 40,000 employees worldwide.
They are a recognised leader in building materials, tools, and construction systems, known for innovation, quality, and a solid commitment to employee development.
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📌 Customer Service Representative Fsf Brisbane (Australia)
🏢 Australian Workforce
📍 Australia