Peoplebank are recruiting for a Technical Software Implementation Manager to join their SaaS FinTech client, based in Sydney on a permanent, on‑going basis.

Our global client has a strong Australian presence and is currently looking for someone to join their team specialising in the Education sector, so we are especially interested in people with a background in implementing a range of SaaS / finance / ERP / payroll systems into the higher education sector.

As a Technical Implementation Manager you will work with the internal project team and the client to implement real‑time integrations, as well as build out the test and production environments, jobs, and file specifications. If you have experience in front and backend configuration of complex systems, SaaS based integrations, and want to launch your career in Fintech, then read on…

Main Responsibilities

Understand the technical architecture of our ecommerce platform, configure and test client environments, and set up file specifications and corresponding jobs.

- Using your technical expertise, partner with the implementation team on all aspects of building out our product solutions for higher education
- Using your technical knowledge, system tools and processes, ensure client integrations, system performance, quality, and responsiveness of our applications meets internal standards
- Schedule and conduct technical client meetings with IT teams to share product knowledge, configure system preferences, and ensure integrated solutions meet client needs
- In partnership with product management and engineering, produce, maintain,



and disseminate technical product documentation for both internal and external partners
- Contribute to the product vision by collaborating with the customers, Product Manager, and stakeholders

Here’s What We’re Looking For

- 4+ years experience in technical software and middleware Implementations (required)
- Experience in configuring, implementing, and integrating software or middleware in a customer‑facing role (required)
- Experience in Single Sign On integration , with specific knowledge with CAS and SAML
- Experience in technical and functional documentation creation and upkeep
- Knowledge of higher education ERPs – PeopleSoft, Banner, Colleague, and Workday (Preferred)
- Experience of Quality Assurance and User training
- Experience in fintech or the payment industry is desired

Technologies We Use

- JIRA, Sumologic, Java, JavaScript, CAS, SAML, SFTP, Tomcat, Twitter Bootstrap, and MySQL

This is a unique prospect to join an amazing company and one that Peoplebank has supported for almost 10 years, as they’ve undergone their journey of growth and expansion.

So please APPLY NOW for our immediate consideration.

You can contact Jodeane Cabral on for a confidential chat about the role.

EEO Statement

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

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📌 Software Implementation Manager (City of Sydney)
🏢 Peoplebank
📍 City of Sydney