A leading technology service provider in Sydney is seeking talented Contact Centre Engineers to provide technical support for various contact centre technologies. Candidates should have over 5 years of experience with platforms such as Cisco Webex and Amazon Connect, along with a solid focus on Unified Communications. The role involves resolving escalated incidents, managing incidents through ServiceNow, and ensuring compliance with documentation standards. This position offers a unique opportunity to work with an industry-leading organization.
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📌 Contact Centre Engineer: UC Tech & Incident Expert (City of Sydney)
🏢 Green Light Worldwide
📍 City of Sydney
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