We are seeking an experienced, motivated, and proactive Practice Manager to lead our friendly, boutique, non-corporate general practice in Mandurah.

This is an exciting opportunity to join a supportive team where you will play a key role in overseeing the day-to-day operations of the practice, leading our administrative team, and helping us deliver exceptional patient care and service.

We are expanding and are looking for the right person to grow with us.

About the Role

As Practice Manager, you will be responsible for the productive management of the practice, ensuring smooth daily operations, maintaining compliance, supporting staff, and contributing to the continued growth and success of the clinic. Reporting directly to the Practice Principals, contributing to strategic planning, you will be an integral part of shaping the future of our expanding independent practice.

About Us

We are a well-established, independently owned general practice committed to providing personalised, high-quality healthcare to our local community. We pride ourselves on delivering exceptional patient experiences in a warm, welcoming, and supportive environment.

Skills and Experience

- Previous experience as a Practice Manager within a general practice
- Strong knowledge of Medicare processes, billing, and related applications
- Sound understanding of medical regulations, accreditation standards, and privacy legislation
- Experience using Best Practice software
- Experience coordinating and maintaining practice accreditation
- Experience with Xero (desirable)
- Excellent leadership, communication, organisational, and problem‑solving skills
- A positive,



proactive approach with the ability to motivate and support a team

Key Responsibilities

- Lead, supervise, and support the reception and administrative team
- Manage staff rostering, recruitment, onboarding, training, and performance reviews
- Oversee the day-to-day operations of the practice to ensure efficiency and outstanding patient service
- Manage patient enquiries and maintain positive relationships with patients, visiting clinicians, and external stakeholders
- Develop, review, and implement practice policies and procedures
- Ensure compliance with accreditation standards, Medicare requirements, privacy legislation, and relevant healthcare regulations
- Oversee practice finances, including budgeting, invoicing, payroll liaison, and expense monitoring
- Work closely with the Practice Principals to identify opportunities for continuous improvement and practice growth
- Foster a positive, collaborative workplace culture focused on excellence in patient care

What We Offer

- Hours flexible for the right candidate
- Competitive salary, commensurate with experience
- A supportive, friendly, and cooperative team environment
- The opportunity to work in a respected, independent medical practice where your ideas and leadership are valued
- Staff discounts on selected in-clinic products and procedures
- The opportunity to make a genuine impact on the future direction and success of the practice

If you are an experienced Practice Manager looking for a rewarding leadership role in a growing, community-focused practice, we would love to hear from you.

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📌 Practice Manager (Mandurah)
🏢 Medstream
📍 Mandurah