Delivery Manager – Contact Center Transformation (Hybrid) (Melbourne)

Delivery Manager – Contact Center Transformation (Hybrid) (Melbourne)

07 Aug
|
Singtel Group
|
Melbourne

07 Aug

Singtel Group

Melbourne

Optus is seeking a Delivery Manager to lead end-to-end delivery of complex business and technology initiatives across voice, digital, and assisted service channels in our Melbourne operations.

You will work with cross-functional teams including Contact Centre Operations, CX, Digital, and Technology to ensure initiatives are on time and within budget, delivering improved customer outcomes and agent experience in a matrix setting.

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📌 Delivery Manager – Contact Center Transformation (Hybrid) (Melbourne)
🏢 Singtel Group
📍 Melbourne

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