About Amora Herencia Riverwalk Melbourne

Nestled on the banks of the Yarra River, Amora Herencia Riverwalk Melbourne is a premier hotel offering luxurious accommodations, exquisite dining, and exceptional event spaces. Our commitment to delivering outstanding guest experiences and top-tier service makes us a leading choice for both leisure and business travelers.

About the Role

We are currently seeking a Part Time Night Auditor to join our Front Office Team.This role involves a minimum of 2 Night Audit shifts overnight between 11PM to 7AM with the occasional day shift depending on operational business needs.

To be the successful candidate, you will be able to demonstrate:

- Ability to work unsupervised and over night shifts
- Ability to work well under pressure
- Willingness to use initiative and ability to solve problems
- A hands-on approach and to be adaptable to workplace situations
- Team orientated and exceptional customers service skills
- Great literacy and organizational skills
- Excellent presentation and grooming
- Adaptable working on weekends and public holidays
- Ideally, with previous Hotel Night Audit or Front Office experience
- Previous experience with Opera will be highly regarded.

Your main responsibilities will include:





- Perform night audit tasks for the hotel up to the highest standards during night auditor shifts
- Perform check-ins and check outs
- Accommodate the requests and needs of all guests, make recommendations, upsell rooms and related services.
- Proactively communicate any guest feedback to the Night Manager to ensure 100% guest satisfaction.
- Maintain a current knowledge of all room rates and packages available.
- Answer guest queries with professionalism and excellent customer service

Why Join Amora Herencia Riverwalk Melbourne?

Competitive Salary : Be rewarded with a competitive salary for your experience and skills.

Car Parking: Complimentary car parking for easy and stress-free commutes.

Meals & Uniforms : Complimentary duty meals and dry cleaning.

Career Growth : Learning and development opportunities in our expanding hotel group.

Employee Advantages : Discounts on accommodation and dining at Amora Hotels & Resorts

We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.

Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.

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📌 Night Auditor (City of Yarra)
🏢 Amora Hotel
📍 City of Yarra