Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Case Worker

Street to Home Program(Housing Support)

Based at The Beaconand undertaking outreach acrossthePerthMetropolitanareas

- Permanent Full-Time | SCHADS Level 5

- Walk alongside people as they rebuild stability,dignityand hope

- Join a values-driven team making a meaningful impact every day

Why this role matters

Every person who comes through the Streets to Home program is seeking safety,stabilityand a chance to move forward. As a Case Worker, you become a steady, compassionate presence during one of the most challenging periods in someone’s life. You offer practical support, advocacy and genuine human connection that helps people regain confidence, strengthen theirwellbeingand take steps toward long-term housing.

Your work directly supports The Salvation Army’s mission to care for people, build healthy communities and work for justice. The impact you make is real,immediateand deeply meaningful.

About the role

As a Case Worker within the Street to Home program, you will support people experiencing homelessness through a mix of onsite work at The Beacon and outreach across Perth and surrounding areas. You will meet people where they are, providing person-centred, wrap-around support that helps them navigate the challenges contributing to homelessness.

A key part of this role is supporting people toacquirestable accommodationand sustaintheir tenancies, helping them build the skills, confidence and connections needed tomaintainlong-term housing and independence.

This is a permanent full-time position within the Homelessness Services WA team, reporting to the Team Leader Community Outreach. Flexible start and finish times are available between 8am–9am and 4pm–5pm.Pay isin accordance witha SCHADS Level 5.

How you will make an impact





- Assessing service user eligibility from internal and external referrals

- Completing program sign-ups and required documentation

- Creating andmaintainingclient profiles, recordinginteractionsand updating housing status

- Ensuring service users are listed on priority public housing waitlistsandin accordance withthe Departments of Housing and Works’National Partnership Agreement on Homelessness.

- Developing cooperative case plans using evidence-based tools

- Providing holistic case management including assessment, planning, facilitation,advocacyand review

- Supporting service users toidentifyissues contributing to homelessness and linking them toappropriate services

- Assistingindividuals to build independent living skills tomaintainfuture tenancies

- Supporting people toacquirestable accommodationand sustain their tenancies through ongoing case work and practical guidance

- Attending multi-agency case planning meetings where appropriate

- Maintainingaccuraterecords in TSA systems and meeting reporting requirements

- Undertaking risk assessments to ensure worker and service user safety

- Contributing to a positive, inclusive team environment andparticipatingin meetings and reviews

- Supporting implementation of the Homelessness Stream Model of Care

- Complying withWork Health and Safety requirements and reporting incidents or hazards promptly

What you will bring

- MinimumDiploma in Social Welfare, CommunityServicesor related discipline

- Relevant experience in community or welfare services

- Knowledge of trauma impacts, mental healthdisordersand intervention models

- Understanding of lifestyle pressures faced by disadvantaged community members

- Ability to utilise assessment tools and undertake ongoing evaluation of individual needs





- Knowledge of recovery-oriented case management

- Ability to respond appropriately to challenging behaviours and high-risk situations

- Strong communicationskills and ability to build respectful, professional relationships

- Initiative,discretionand sound judgement in daily duties

- Commitment to diversity,inclusionand culturally safe practice

- Resilience,adaptabilityand strong self-management skills

- Understanding of homelessness causes, impacts and relevant legislation and standards

- Valid WA employee Working with Children’s Check

- First Aid Certificate (or willingness to obtain)

- Current WA Drivers Licence

What we offer

As a registered not-for-profit organisation, we offer eligibleemployee’smeaningful benefits, including:

- Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)

- Employee Assistance Program – confidential counselling service

- Financial, retail and lifestyle discounts

- Generous paid parental leave (12 weeks for primary carers)

- Purchased leave options (up to 8 weeks)

- Five days paid leave annually to experience other Salvation Army programs

- Discounted health and fitness programs through Fitness Passport

- A supportive, inclusive culture with passionate and dedicated team members

- A deeply rewarding role where you can positively influence people’s wellbeing

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

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📌 Case Worker (Perth)
🏢 The Salvation Army
📍 Perth