Automotive Warranty Clerk / Service Administration Support

Lanhams Motor Group is a long-established, family-owned dealership with a proud reputation for delivering outstanding customer service and supporting some of the world's leading automotive brands. We are seeking an organised and motivated Automotive Warranty Clerk to join our Service Department.

This is an excellent opportunity for someone with dealership experience who enjoys working in a fast-paced environment and takes pride in accuracy, organisation, and supporting a busy team.

About the Role

Your primary responsibility will be managing the dealership's warranty administration while also providing administrative support to our Service Advisors, Service & Admin team.

Key Responsibilities

- Process manufacturer warranty claims accurately and within required timeframes.

- Ensure warranty documentation is complete and compliant with manufacturer policies.

- Liaise with manufacturers regarding claim submissions and enquiries.

- Monitor outstanding warranty claims and follow up where required.

- Assist with warranty audits and reporting.

- Provide administration support to the Service Department.

- Assist Service Advisors with customer documentation and repair orders.





- General office administration and filing.

- Work closely with technicians, advisors, and management to ensure efficient workflow.

About You

The successful applicant will have:

- Previous experience in an automotive dealership or warranty experience highly regarded(But not necessary).

- Excellent attention to detail.

- Strong computer and data entry skills.

- Outstanding organisational and time management abilities.

- The ability to prioritise multiple tasks in a busy environment.

- Excellent communication skills.

- A positive attitude and willingness to assist wherever required.

- Experience using dealership management systems (TitanDMS or similar) would be an advantage.

What We Offer

- Full-time, stable employment.

- A supportive and friendly team environment.

- Ongoing manufacturer and dealership training.

- Opportunity for career development within a growing family-owned business.

- Modern facilities and a qualified workplace.

- Competitive remuneration based on experience.

If you're looking to become part of a dealership that values its people and has been serving the community for generations, we'd love to hear from you.

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📌 Automotive Warranty Clerk / Service Administration Support (Griffith)
🏢 Lanhams Motor Group
📍 Griffith