Medical Secretary/PA - Specialist Practice

About the Practice
This growing specialist private practice is committed to delivering exceptional patient care in a professional, compassionate and supportive workplace. With a strong focus on personalised care, clinical excellence and innovation, the practice is dedicated to providing outstanding experiences and outcomes for every patient.

Led by a highly trained and respected specialist, the practice continues to grow, and is seeking an experienced Medical Secretary/Personal Assistant to become a trusted and valued member of the team. This is a unique opportunity to work closely with the specialist in a collaborative environment where your contribution will have a genuine impact on the ongoing success of the practice.

About the Role
This is more than a traditional Medical Secretary/Personal Assistant position. It is an opportunity to become an integral part of a growing specialist private practice, working closely with the specialist to support the continued growth and success of the practice.

This diverse role combines medical administration, reception and personal assistant responsibilities. You will play a key role in ensuring the smooth day-to-day operation of the practice while delivering exceptional service to patients and maintaining the highest standards of professionalism, organisation and confidentiality.

Key Responsibilities

- Managing patient appointments and specialist consulting schedules
- Coordinating theatre bookings and surgical administration
- Preparing informed financial consents, surgical quotations and patient documentation
- Managing referrals, medical correspondence and reports
- Liaising with hospitals, general practitioners, specialists and allied health providers




- Medical typing and general administrative support
- Managing practice emails and patient enquiries
- Processing patient accounts, payments and Medicare administration
- Following up outstanding accounts
- Maintaining accurate and confidential patient records
- Diary management and personal assistant support for the specialist
- Welcoming patients and providing a professional, compassionate reception service
- Supporting the efficient daily operation of a busy specialist practice

About You

The successful applicant will demonstrate:

- Previous experience as a Medical Secretary or Personal Assistant within a specialist medical practice (Essential)
- Experience with Xestro (Advantageous)
- Excellent organisational and time management skills
- Strong attention to detail and IT skills
- Excellent written and verbal communication skills
- A qualified, compassionate and patient-focused approach
- The ability to manage competing priorities and work autonomously
- Reliability, initiative and a genuine interest in contributing to the long-term growth of a specialist practice

The Offer
On offer is a competitive hourly rate of between $40-$45 per hour + super depending on experience. This is a full‑time position with hours of 9‑5pm with some flexibility with start/finish times if required. Located in East Melbourne with excellent public transport access and onsite/nearby paid parking available.

Johnson Recruitment actively embraces diversity in the workforce through inclusive community representation of gender, culture, thought, and work arrangements.

Additional information

- Full time position | Mon‑Fri 9‑5pm
- East Melbourne location | Easily accessible via public transport
- $40‑$45 per hour + super depending on experience

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📌 Medical Secretary/PA - Specialist Practice (Melbourne)
🏢 Lawson Delaney
📍 Melbourne