Position Available: Part time ($28 p/h) and Full-Time ($61,000 annual base salary)

SALES ASSOCIATE — POP MART

Global Pop-Culture | Immediate Start

Position Available: Part-Time ($28 p/h) and Full-Time ($61,000 annual base salary)

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You'll Love Working at POP MART

- Work with products customers genuinely love — collectors, fans and families

- Weekly new releases keep every day exciting and fast-moving

- Clear career progression opportunities within a growing business

- Job security with a rapidly expanding global brand

- Monthly product incentives (post-probation)

- Supportive, energetic and inclusive team culture

- Annual POP LAND (Beijing) pass

- A colourful, creative retail environment

What You'll Do

Deliver Great Customer Experiences

- Engage customers confidently and provide friendly, energetic service

- Share product knowledge and introduce new collections

- Support sales through upselling and cross-selling opportunities

Maintain Store Standards

- Replenish stock and maintain visual merchandising standards

- Support deliveries, stock counts and inventory accuracy

- Keep the store clean, organised and customer-ready

Support Daily Store Operations





- Process transactions accurately through POS systems

- Follow store procedures and loss prevention standards

- Support product launches and peak trading periods

Who You Are

- Confident and customer-focused

- Passionate about retail, pop culture or collectibles

- Energised by fast-paced environments

- Reliable, positive and adaptable

- Strong communicator with excellent attention to detail

Full-Time Availability Requirements

- This is a permanent full-time position averaging 38 hours per week.

- Flexible availability across all 7 days is required.

- Typical rosters include weekends, late-night trading and public holidays.

- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

- As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.

- Availability throughout our peak trading season (November to January) is essential.

Part-Time Availability Requirements

- This is a permanent part-time position.

- Availability to work 3–4 days per week is required.

- Applicants must be available to work at least one weekend day and one late-night trading shift each week.

- Rosters are planned in advance to support consistency and work-life balance.

- Flexibility to support business needs, peak trading periods and major product launches is expected.

- Availability throughout peak trading periods, including November to January, is essential

Eligibility

- Full permanent working rights in Australia required

- Must be able to commit to availability requirements

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📌 Sales Associates - Melbourne CBD
🏢 POP MART
📍 Melbourne