PACE Strategic Initiatives Leader, APJC, APJC Prototyping and AI Customer Engineering at Amazon.

About the role

In this pivotal role, you will spearhead strategic initiatives across the Asia Pacific, Japan, and China (APJC) region, with a strong emphasis on prototyping and AI customer engineering. Your primary focus will be to collaborate with various teams to promote the adoption of Amazon Web Services (AWS) solutions, enabling our clients to innovate and scale their operations effectively in the cloud environment. This position requires a forward-thinking leader who can navigate complex challenges and drive impactful change.

Key facts

Location: The Rocks, Sydney

Engagement: Full-time

Team: APJC Prototyping and AI Customer Engineering

What you’ll do

- Lead the formulation and execution of strategic initiatives aimed at improving customer engagement and satisfaction across the APJC region.
- Work in partnership with cross-functional teams to conceptualize and implement innovative solutions that meet the unique needs and challenges of our customers.
- Analyze market trends and customer feedback to identify opportunities for enhancing AWS offerings and services.
- Develop and maintain strong relationships with key stakeholders, ensuring alignment between customer needs and AWS capabilities.
- Facilitate workshops and training sessions to educate teams and customers on the benefits and functionalities of AWS solutions.
- Monitor and report on the progress of strategic initiatives, providing insights and recommendations for continuous improvement.
- Collaborate with marketing and sales teams to create compelling narratives that highlight the value of AWS solutions to potential customers.
- Drive a culture of innovation within the team, encouraging creative problem-solving and the exploration of new technologies.

Requirements

- At least 7 years of experience in strategic initiatives, customer engagement, or a related field within the technology sector.




- Demonstrated success in developing customer-centric solutions and driving engagement in a technology-driven workplace.
- Strong analytical capabilities, with a knack for transforming complex data into practical, actionable insights.
- Exceptional communication and interpersonal skills, fostering collaboration and teamwork across diverse groups.
- A bachelor's degree in a relevant discipline is required; an advanced degree is highly desirable.
- Proven leadership experience, with the ability to influence and inspire teams towards achieving common goals.

Nice to have

- Familiarity with cloud computing technologies, particularly AWS, and AI applications.
- Understanding of the APJC market dynamics and customer landscape, including cultural nuances and business practices.
- Previous experience in a customer-facing role, enhancing customer relationships and satisfaction.

Skills & tools

- Proficient in project management methodologies, including Agile and Waterfall, and adept with relevant tools such as Jira or Trello.
- Knowledge of AWS services and solutions, with the ability to articulate their benefits to various stakeholders.
- Strong presentation skills, capable of conveying complex concepts in a clear and engaging manner.
- Familiarity with data analysis tools and techniques to derive insights from customer data.

Practical notes

- This position may involve occasional travel within the APJC region to meet with clients and stakeholders.
- Amazon provides a competitive salary package along with comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.

This role offers a unique chance to make a significant impact within a leading technology company, driving innovation and customer success in the rapidly evolving cloud landscape. If you are passionate about leveraging technology to solve real-world problems and have the experience to back it up, we would love to hear from you. Join us at Amazon and be part of a team that is shaping the future of cloud computing in the APJC region.

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📌 PACE Strategic Initiatives Leader, APJC, APJC Prototyping and AI Customer Engineering (The Rocks)
🏢 Amazon
📍 The Rocks