Tes is a global EdTech leader seeking a Product Support Manager to lead a team delivering exceptional support experiences across APAC and EMEA. You will partner with Product and Engineering to influence roadmap, resolve complex issues and drive service excellence.
As a people leader, you’ll coach a 5–16 member team, manage escalations, optimise processes and champion customer outcomes. This role blends leadership with strategic impact in a fast-paced education technology setting.
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📌 Head of Product Support — Lead World-Class EdTech Team (Melbourne)
🏢 Teach Starter
📍 Melbourne
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