- Lead the design, evolution and delivery of scalable, resilient platforms supporting customer and banker experiences.
- Drive architecture and engineering decisions across multiple squads and technology domains.
- Establish reusable engineering patterns, frameworks and standards that improve delivery speed and quality.
- Shape platform strategy across cloud, APIs, customer engagement services, workflow orchestration and AI-enabled capabilities.
- Champion modern engineering practices including DevSecOps, observability, CI/CD and automated testing.
- Partner with product, architecture, risk and business stakeholders to deliver meaningful customer and business outcomes.
- Ensure security, privacy, operational resilience and responsible AI principles are embedded into platform design and delivery.
- Mentor engineers, influence technical strategy and foster a culture of engineering excellence.

Requirements

- Experience operating as a Principal Engineer, Lead Engineer or senior technical leader within complex enterprise environments.
- A robust track record designing and delivering large-scale distributed systems and platform capabilities.
- Strong engineering judgement with the ability to balance strategic thinking and hands‑on technical leadership.
- Experience leading architecture decisions across cloud-native, API-driven or customer-facing platforms.
- The ability to influence senior stakeholders across engineering, product, architecture, risk and business teams.




- Experience establishing engineering standards, reusable patterns and platform strategies across multiple teams.
- Strong mentoring and coaching capability, with a passion for growing engineering talent.
- Curiosity and enthusiasm for AI-enabled customer experiences, automation and modern digital platforms.

Core Competencies

Demonstrates expertise in designing and delivering scalable, resilient platforms with a focus on cloud, APIs, and AI-enabled capabilities. Proven ability to lead architecture decisions, establish engineering standards, and mentor engineering talent in complex enterprise environments.

Highest‑signal resume keywords

- Principal Engineer Experience
- Large-Scale Distributed Systems Design
- Cloud‑Native Architecture Leadership
- Engineering Standards Establishment
- Mentoring and Coaching Capability

ATS Optimization Keywords

Hard Skills

- Platform Design
- Architecture Decisions
- Distributed Systems
- Cloud Technologies
- API Development
- DevSecOps Practices
- CI/CD Implementation
- Automated Testing
- Engineering Patterns
- AI-Enabled Capabilities

Soft Skills

- Strategic Thinking
- Technical Leadership
- Influencing Stakeholders
- Curiosity
- Enthusiasm for Automation

Industry Keywords

- Enterprise Environments
- Customer Engagement Services
- Workflow Orchestration
- Operational Resilience
- Security and Privacy Principles

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📌 Principal Software Engineer, Customer Channels, Data & AI (City of Sydney)
🏢 Jobtailor
📍 City of Sydney