EARN: $70,000 - $90,000 PA + Performance Incentives | Negotiable Based on Experience
Join a Fast-Growing, Broker-Focused Business at a Pivotal Point in the Industry's Evolution
Full-Time Role | Remote-Friendly + Travel Support | Leadership Influence | MFAA & PD
About The Company
Our client is a rapidly expanding mortgage mentoring and aggregation group, helping both new and experienced brokers build sustainable, compliant, and high-performing broking businesses throughout Australia.
With brokers now writing a record 77.6% share of all recent residential lending, our client is ideally placed to ride the industry's momentum.
Recognised for a genuine, broker-first philosophy, the business provides a comprehensive suite of tools, lender relationships, training programs, and mentorship to help brokers scale with confidence.
About The Opportunity
This role exists to be the go-to contact for our broker network — building strong relationships, driving engagement, performance, recruitment, and retention, and supporting brokers as they grow their businesses across Australia.
Reporting directly to the Principal/Director, some of your responsibilities will include:
Managing a portfolio of active brokers through structured monthly business reviews and regular check-ins (in-person, phone, and virtual)
Identifying, engaging, and converting prospective brokers — including career changers, existing brokers seeking better support, and banking professionals transitioning to broking
Monitoring broker activity, submission rates, and settlement volumes; proactively supporting underperforming brokers before disengagement occurs
Maintaining a live CRM pipeline of broker prospects, tracking all touchpoints, follow-ups, and conversion stages
Guiding prospective brokers through MFAA/FBAA compliance pathways, ACL/credit representative onboarding, and mentorship program




Supporting the rollout of AI-assisted lead generation tools and CRM platforms to drive technology adoption across the broker network
Building referral relationships with industry partners including accountants, financial planners, real estate agents, and lender BDMs
Attending MFAA, FBAA, and aggregator industry events to raise our profile and expand your broker network
Providing weekly recruitment pipeline reports and monthly broker performance summaries to leadership
About You
The successful candidate will have:
Minimum 2–3 years' experience in the Australian mortgage broking, aggregation, or lending industry
Demonstrated experience in a relationship manager, account manager, or broker-facing role
Strong understanding of the Australian mortgage broking landscape — MFAA/FBAA membership, ACL obligations, credit representative structures, and ASIC compliance requirements
Proven track record of meeting or exceeding recruitment, retention, or sales targets
Outstanding interpersonal, communication, and presentation skills — equally effective one-on-one and in group settings
Confidence using CRM systems to maintain a structured pipeline and prioritise broker outreach with data
Ability to work independently, manage a large broker portfolio, and prioritise without close supervision
Ideally, experience at an aggregator (e.g. Connective, FAST, AFG, Finsure, Outsource) or as a lender BDM
A proactive, commercially minded approach paired with a genuine passion for the mortgage broking industry
What's in it for You?
Performance Incentives tied to broker recruitment, retention, and settlement growth | Travel Allowance + Super
6-Month Initial Contract with a Strong View to Permanent Appointment Based on Performance
Flexible & Remote-Friendly Working Arrangements with Travel Support for Interstate Broker Visits
Work Directly with Leadership - Genuine Influence Over Strategy & Direction in a Growth-Stage Business
Ongoing Professional Development - MFAA Membership, Industry Events & AI-Assisted Broking Tools
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📌 Broker Relationship Officer (New South Wales)
🏢 RecruitShop
📍 New South Wales