Our client is a well known global software organisation whoprovide cloud-based practice management software to professional services firms on a global scale.
As an Implementation Consultant you will deliver a seamless and successful onboarding experience for new clients.
Acting as the key link between or internal experts and clients, you'll ensure clear communication, alignment and momentum throughout the implementation journey.In this hands-on, client facing role, specific responsibilities include:Building trusted relationships by understanding client's challenges and needs and providing / facilitating effective solutionsProactively liaising with various stakeholders to ensure the on-time implementation of softwareIdentifying the training and development needs of new clientsPerforming remote and onsite software installations including installation, configuration, training and general supportCreating and maintaining documentation, training delivery processes and developing implementation and training delivery plansPreparing and delivering standard and custom training events via web conference tools, web meetings or standard classroom methods in one-on-one or group settingsAmending and revising training programs as necessaryTo be considered for this role,



you will bring 3-5 years proven experience in either the Legal sector (as a Practice Manager / Legal Secretary / Office Manager or similar) or software implementation.
Strong interpersonal and stakeholder engagement skills are essential as is a commitment to developing excellent client outcomes.This role is based in stunning offices and based at Barangaroo and offers 2 days per week WFH.
Please note that this position involves travel both locally (Sydney metro & regional NSW) and occasionally interstate so flexibility to travel is essential.
Own car and license is required with travel reimbursed or arranged and paid for as applicable.
Note that whilst Brisbane is preferred, candidates living in Sydney will also be considered.The Company are recognised as an Australian"Best Place To Work"and for good reason!
Perks for all staff include:Fully stocked kitchens (daily breakfast and snacks) with lunches provided regularly along with free barista coffeesAdditional day of wellbeing leave per annumMonthly massagesFree gym membershipOngoing professional development opportunities and career pathway program with formal career growth programVideo games consoles, pool tables and ping pong compsRewards & recognition programs
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📌 Implementation & Training Consultant (Legal Technology) (New South Wales)
🏢 Coadys Personnel Consultants
📍 New South Wales