Hospital Products Australia – Tamworth NSWHospital Products Australia (HPA) is a leading supplier of innovative medical equipment and healthcare technology solutions to hospitals and healthcare providers across Australia.
Due to continued growth, we are seeking a Service Technician to join our team specifically to service the Hunter Current England LHD.This is a hands‐on, customer-facing role where you'll be the frontline technical support for our healthcare clients—installing, servicing, commissioning and supporting a range of technology devices used in clinical environments.The purpose of the Service Technician (Regional NSW) position is to work closely with the Healthcare Technology Sales team located in New South Wales to develop HPA's presence and client base in NSW along with supporting our current clients in the territory.
This role will see you responsible for developing and maintaining relationships with our current customer base and new customers.About the RoleWorking closely with our Sales, Product Specialists and Service teams, you will:Provide high-quality service, fault finding and technical support to customersInstall, commission and maintain healthcare technology equipmentSupport product training and in‐service education for clientsLog, track and manage service requests to resolutionAssist with warehouse, logistics and equipment preparation as requiredEnsure compliance with WHS, ISO standards and regulatory requirementsTravel to customer sites across NSW (with occasional interstate travel)



but predominantly across the Hunter New England LHD.This role is primarily performed during business hours, with some ad‐hoc after‐hours or weekend work as required.What You'll Be Working WithYou'll support technology devices across HPA's portfolio, including mobile and fixed IT mounting solutions and devices from leading manufacturers such as Wamee, GCX, Capsa and Zebra.About YouTo be successful in this role, you'll bring:Experience in electrical fault finding and troubleshootingStrong hands‐on experience with IT devices and technology equipmentCompetence using hand tools and installing technical equipmentExcellent communication and customer service skillsA proactive, can‐do attitude with strong attention to detailAbility to work independently and manage your own workloadA current Australian Driver's Licence and willingness to travelDuties will be primarily performed during normal business hours although ad-hoc after hours and weekend work may be requiredPreference for candidates located in the Tamworth & surrounding areas to support operational requirementsDesirable (but not essential):Tertiary qualification in an IT or related disciplineExperience working in healthcare or clinical environmentWhat We OfferA stable, growing Australian healthcare businessSupportive team environment with strong valuesVaried and interesting work across hospital and healthcare sitesOpportunity to build specialist expertise in healthcare technologyIf you're a tech‐savvy Service Technician who enjoys hands‐on work and making a real difference in healthcare environments, we'd love to hear from you.
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📌 Service Technician (Regional Nsw) (New South Wales)
🏢 Hospital Products Australia
📍 New South Wales