Digital Marketing & Customer Service (New South Wales)

Digital Marketing & Customer Service (New South Wales)

05 Aug
|
VP Racing Fuels
|
New South Wales

05 Aug

VP Racing Fuels

New South Wales

VP Racing Fuels PTY LTD - Chipping Norton NSW
Digital Marketing and Customer Service Assistant
Join a fast-moving family-owned business operating within the Australian motorsport industry.
We are looking for a capable and creative Digital Marketing and Customer Service Assistant to help coordinate and deliver our day-to-day marketing activity.
This is a varied role covering digital campaigns, social media, content, email marketing, website updates, product promotions and event marketing.
Graphic design will form an important part of the position, so applicants must have a genuine background in design and be confident creating professional marketing assets.
Each morning will begin with customer service and order processing before the remainder of the day shifts into digital marketing, campaign support and content creation.
Photography, videography and video editing experience would also be highly regarded.
About the role
You will work within a close-knit and highly effective team where everyone takes ownership of their responsibilities and contributes across the business.
The first one to two hours of each day will generally focus on customer service and order management.
Responsibilities will include:
Responding to customer emails and enquiries
Entering customer orders for our warehouse team
Processing and completing website orders
Following up on customer requests and order issues
Assisting with general customer service administration
Once these daily responsibilities are complete, the remainder of the day will focus primarily on digital marketing.
Digital marketing responsibilities




Assisting with the planning, coordination and delivery of digital marketing campaigns
Creating content and marketing assets for social media, email, websites and digital advertising
Supporting product launches, motorsport events, promotions and brand campaigns
Planning and scheduling social media content
Assisting with email marketing campaigns and customer communications
Updating website content, product information, banners and promotional pages
Helping coordinate campaign timelines, assets and internal requirements
Monitoring campaign activity and helping identify opportunities for improvement
Supporting paid advertising campaigns across platforms such as Meta and Google
Maintaining a consistent brand presence across all digital channels
Contributing ideas for campaigns, promotions and content
Working with the wider team to bring marketing initiatives to life
Graphic design and content creation
Graphic design experience is essential for this role.
You will be responsible for creating professional marketing materials, including:
Social media graphics
Digital advertising creative
Email campaign assets
Website banners
Product promotions
Event materials




Sales and marketing documents
Applicants should be confident using Adobe Photoshop, Illustrator, Canva or similar programs and have a strong understanding of layout, typography, branding and visual communication.
Experience with photography, videography or video editing would be highly regarded and may create opportunities to assist with content production at products, campaigns and motorsport events.
About you
The ideal candidate will:
Have previous experience in digital marketing or a related role
Have proven graphic design experience or relevant qualifications
Understand social media, email marketing, websites and digital campaigns
Be confident creating professional digital content
Have strong written communication and customer service skills
Be organised and able to manage multiple projects and deadlines
Be proactive and comfortable taking ownership of tasks
Be able to work independently without constant direction
Have excellent attention to detail
Have an interest in motorsport, automotive culture or performance products
Why join us?
This is an opportunity to build broad digital marketing experience within the Australian motorsport industry.
You will work across real campaigns, product launches, events, social media, advertising and content, with the opportunity to contribute ideas and see your work used across the business.
This role would suit someone who enjoys variety, works efficiently and wants to become an important part of a growing family-owned business.
#J-*****-Ljbffr

📌 Digital Marketing & Customer Service (New South Wales)
🏢 VP Racing Fuels
📍 New South Wales

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