Centre for Digestive Diseases – Five Dock NSWMonday to Friday | Sydney Inner West | Specialist Gastroenterology CentreAre you an experienced Medical Receptionist who thrives in a fast-paced environment and enjoys delivering outstanding patient care?
The Centre for Digestive Diseases (CDD) is seeking a professional, compassionate, and highly organised Medical Receptionist to join our friendly administration team.This is an exciting opportunity to become part of one of Australia's leading specialist gastroenterology centres, working alongside highly regarded specialists in a modern private day hospital and medical practice.About UsThe Centre for Digestive Diseases (CDD) is a private day procedure hospital and specialist medical practice located in Five Dock.We are internationally recognised for our innovative research, advanced technology and pioneering treatments in the diagnosis and management of gastrointestinal conditions.
Our reputation has been built on clinical excellence, exceptional patient care and a cooperative team culture.About the RoleAs one of the first points of contact for our patients, you will play an essential role in creating a welcoming, professional, and caring experience from the moment they contact or visit our practice.This is a full-time position (38 hours per week) working Monday to Friday.
Our operating hours are 6:30am to 6:00pm, with rostered shifts across these hours and occasional overtime when required.Salary is paid in accordance with the Health Professionals and Support Services Award ****, with remuneration based on experience and qualifications.What You'll Be DoingWelcoming patients and visitors with warmth and professionalismAnswering a high volume of telephone enquiries and scheduling appointmentsProviding accurate information and exceptional customer serviceManaging patient records and medical data entryProcessing Medicare, Private Health Fund and patient paymentsCompleting daily EFTPOS,



credit card and cash reconciliationsLiaising with specialists, GPs, hospitals, insurers, government agencies and health fundsManaging email correspondence, filing and general administrative dutiesEnsuring patient confidentiality and maintaining accurate recordsSupporting the administration team to deliver an efficient and seamless patient experienceAbout YouWe're looking for someone who enjoys working with people, remains calm under pressure and takes pride in delivering outstanding service.You will ideally have:Previous experience as a Medical Receptionist within a medical practice or specialist clinicExcellent customer service and communication skillsA skilled, friendly and compassionate approach to patient careStrong written and verbal English communication skillsKnowledge of Medicare, Private Health Funds and medical terminologyExperience using medical practice software (experience with CCOS will be highly regarded)Accurate typing and data entry skills with excellent attention to detailThe ability to multitask and manage competing priorities in a busy environmentStrong organisational and time management skillsA proactive attitude and the ability to work both independently and within a teamA high level of integrity with a commitment to patient privacy and confidentialityWhy Join CDD?
At CDD you'll become part of a respected specialist healthcare organisation where your contribution genuinely makes a difference.We offer:Stable full-time Monday to Friday employmentA supportive and collaborative team environmentThe opportunity to work with leading specialists in gastroenterologyModern facilities and advanced medical technologyOngoing learning and professional developmentA rewarding role where exceptional patient care is at the heart of everything we doApplicationsOnly applicants with the right to work in Australia will be considered.The successful applicant will be classified as a healthcare worker and must meet the applicable vaccination requirements.Only shortlisted candidates will be contacted for an interview.
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📌 Medical Receptionist (New South Wales)
🏢 Centre for Digestive Diseases
📍 New South Wales