Swissôtel Sydney is a premium five-star hotel situated in the vibrant center of Sydney's business, retail, and entertainment district.The hotel features 369 elegantly designed guest rooms and suites, offering a up-to-date and sophisticated experience tailored to both business and leisure travelers.
Guests can enjoy world‐class amenities, including the award-winning Spa & Sport wellness center, a stylish restaurant and lobby bar, a fully equipped fitness center, an outdoor swimming pool, and eight cutting‐edge meeting spaces including a heritage‐listed ballroom that can accommodate up to 400 guests.As part of Accor's Premium brands, Swissôtel Sydney is seeking for a Casual Night Auditor to join our overnight team.The RoleWelcoming guests to the hotel whilst providing prompt, courteous and efficient check in and check outAssisting guests with requests and creatingmemorable experiencesEnsuring timely and efficient delivery of guest request during night shift such as towels, dental kit, meals,



etcSupport the night manager / assistant night managerin night audit closure using Ariel Robotic systemMeeting and exceeding guest expectations and confident handling of customer complaints in anefficient and proactive mannerWhat we are looking forA natural ability to authentically connect with peoplePrevious Front Office experience is desirablePrevious experience with Opera Cloud is favourableExceptional communication skillsCan work graveyard hours 11pm to 7am, 2-3 nights/weekValid NSW RSACandidates to have work right in AustraliaWhat We OfferA fun and supportive work environment with a dedicated management teamExciting career growth and development opportunities within the hotel and across the Accor groupHIGA **** Level 3 rate: Monday to Friday $*****/hr; Saturday $*****/hr; Sunday $*****; Public Holidays $*****/hr.
Late shift penalty (week days, exclude PH): $2.95/hr between 7pm to 12am; $4.42/hr between 12am to 7am.
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📌 Casual Night Auditor (New South Wales)
🏢 SWISSOTEL
📍 New South Wales